Field Service Diesel Technician

Cummins•Phoenix, AZ
•Onsite

About The Position

The Field Service Diesel Technician is a technical specialist and primary customer support contact who diagnoses and performs complex repairs on engine products at customer sites. The role is with Cummins’ Distribution business in Avondale, Arizona. The technician also completes repairs in a service shop, performs maintenance using diagnostic tools, maintains detailed service records, follows Cummins Health, Safety & Environmental policies, develops and maintains certifications for Cummins products, and maintains their own tools. The position offers a sign-on bonus of up to $7,000, relocation, competitive pay, and benefits. Base salary is commensurate with experience.

Requirements

  • Significant field service work experience.
  • Expert-level knowledge of and/or experience with engine products.
  • Customer service experience.
  • A current, valid driving license or locally valid driving permit.
  • A 5-year motor vehicle report free from major violations.
  • Pass a Department of Transportation (DOT) physical.
  • Driving experience: the posting lists both 3 years and 2 years in separate qualification statements.
  • Meet the applicable minimum age requirement: the posting states that commercial vehicle operators must be 21 or older, and also separately states a minimum age of 18.
  • Comply with DOT driving regulations, including Hours of Service and use of an Electronic Log Booking Device.
  • Vocational diploma from a relevant technical institution.

Nice To Haves

  • Apprentice Trained Engine Technician.
  • Experience providing technical advice and coaching to more junior technicians.

Responsibilities

  • Diagnose and perform complex repairs on engine products at customer sites.
  • Complete repairs on engine products in a service shop.
  • Perform maintenance and repairs using diagnostic tools.
  • Maintain detailed records of serviced vehicles.
  • Adhere to Cummins Health, Safety & Environmental policies.
  • Pursue ongoing development and certifications on new and existing Cummins products.
  • Maintain personal tools.
  • Complete complex internal engine repairs.
  • Perform complex engine overhauls without assistance.
  • Troubleshoot with limited or no support from diagnostic tools.
  • Apply detailed understanding of aftertreatment systems and components.
  • Mentor junior technicians, including providing technical support and documentation.

Benefits

  • Sign-on bonus of up to $7,000.
  • Relocation assistance.
  • Competitive pay.
  • 401(k) Retirement Savings Plan.
  • Cash Balance Pension Plan.
  • Medical insurance.
  • Dental insurance.
  • Life insurance.
  • Health Savings Account.
  • Domestic Partners Coverage.
  • A full complement of personal and professional benefits.
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