Field Service Diesel Technician - Level III
About The Position
We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business in Dallas, TX. In this role, you will make an impact by completing repairs and rebuilds on engine products in the field, developing productive customer relations and ensuring prompt and efficient attention to customer needs. You will apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools, and assist with completion of required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
Requirements
- Field service experience
- Diesel engine repair experience
- Ability to apply documented procedures and policies
- Ability to prepare required parts and tools
- Ability to complete required documentation
- Ability to maintain service vehicle and tools
- Knowledge of Health Safety & Environmental policies, procedures and legislation
Nice To Haves
- Experience with specialized tools
- Experience in coaching and developing technicians/apprentices
- Ability to identify additional sales and service opportunities
Responsibilities
- Complete repairs and rebuilds on engine products in the field
- Develop productive customer relations and ensures prompt and efficient attention to customer needs
- Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools
- Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field
- Escalates unresolved issues to product specialists or supervisor
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens
- Identifies additional sales and service opportunities with customer
- Completes training in line with skill and business requirements
- Maintains service vehicle and tools for cleanliness and proper operation
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
Benefits
- $5000 Sign on Bonus!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
