Field Service Control Systems Engineer

Midwest Valve Services, LLC • Cedar Rapids, IA

8d • $82,000 - $92,000

About The Position

Novaspect, Inc., an Emerson Impact Partner, is seeking a Field Service Control Systems Engineer to join its customer-oriented Field Service engineering team. The engineer will support Engineering and Sales in developing and delivering process control solutions for industrial customers, serving as a technical interface and trusted advisor to customers. The role includes customer-site support, control system engineering and troubleshooting, solution development, operator training, technical reporting, teamwork, and developing advanced control systems and operational technology skills. Travel to customer facilities may reach 65% of the time.

Requirements

• Bachelor’s degree in an engineering or technology field, or technical work experience.
• 2–4 years of experience in the control system engineering field.
• Demonstrated excellence in core job responsibilities and competencies.
• Ability to work independently as the primary technical interface for a customer or sales team.
• Ability to lift up to 30 pounds, such as workstation monitors and laptop computers.
• Ability to work extended hours on a computer and in a loud industrial environment.
• For field-based roles, willingness to work at customer sites, including oil and gas sites, refineries, nuclear and chemical plants, paper mills, and steel mills.
• For field-based roles, ability to be clean-shaven when needed to accommodate required PPE, such as a respirator.
• Ability to travel to customer sites up to 65% of the time.

Nice To Haves

• Experience working with DeltaV.
• Seeking additional responsibilities and engaging in opportunities to grow and develop skills and competencies.

Responsibilities

• Listen and communicate with customers to understand and accomplish their objectives.
• Provide on-site support for distributed control system (DCS) configuration, commissioning, startup, tuning, troubleshooting, and problem resolution.
• Troubleshoot field instrumentation and system-related issues; perform basic to complex loop tuning and cybersecurity maintenance.
• Create and manage interfaces to PLCs, drives, and control bus networks; configure Windows administrator functions and Ethernet IP networks.
• Lead preventive maintenance visits and audit control system power and grounding.
• Recommend and implement plant-floor digital transformation technologies, including Operational Analytics, Product Data Management, and Operations Management Systems.
• Develop and test solutions using customer-provided information, system designs, remote access, backup system files, and virtual systems.
• Develop and deliver operator training.
• Perform diagnostics and troubleshooting by phone, video, and in person.
• Prepare and deliver detailed engineering reports with recommendations and guidance for customers.
• Independently interface with customers, technically review opportunities, produce system-generated reports, and provide actionable recommendations.
• Identify additional product or service opportunities and work with Sales to develop them.
• Share knowledge and lessons learned, participate in or lead team meetings and projects, improve processes, and assist colleagues.
• Participate in and support the Novaspect Technical Access Line (NTA), and mentor other Control System Engineers.
• Represent Novaspect’s core behaviors, quality, customer service, and brand; develop control systems, infrastructure, and operational technology expertise; and comply with internal and customer safety programs.
• Work as an embedded engineer at customer locations when needed.
• Travel to customer sites, potentially up to 65% of the time.

Benefits

• Paid time off starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST).
• 401(k) with 6% company match.
• Employee Stock Ownership Plan (ESOP).
• Health and wellness benefits.
• Student debt and tuition reimbursement.
• Referral bonus.
• Potential bonus of 5%.
• Overtime eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level