Field Service Associate, Full-Time
About The Position
The Field Service Associate (Full-Time) will represent Arbill at our client sites. He/she will manage Arbill-owned inventory and is responsible for transporting items from our Headquarters location (10450 Drummond Rd) to client locations in the Greater Philadelphia area. Main responsibilities include restocking, receiving, inventory counts and resupply. The Field Service Associate will also be tasked with identifying opportunities on site for growth and will coordinate with the Safety Advisor managing the relationship. The Field Service Associate shares a collective team goal of providing an exceptional customer experience. Exceptional customer experience is achieved by executing timely, accurate, and complete vendor-managed inventory counts and vending machine replenishments. The Associate communicates directly with the customer- providing timely and accurate information. The Associate also communicates directly with the sales operations/client success group and operations management as needed. Assigned tasks are completed with a Can Do and Respectful attitude.
Requirements
- High School Diploma and/or GED equivalent
- At least 3 years’ experience working in a warehouse environment
- Comfortable working in a fast-paced environment
- Valid Driver’s License and Reliable Transportation
- Ability to travel between sites
- Must be able to successfully complete background check and drug screen
Nice To Haves
- Previous VMI/Vending experience preferred
Responsibilities
- Pack, unpack, and mark stock items using identification tag, stamp, or electronic marking tool or other labeling equipment
- Put away received product to storage bins and replenish inventory to pick bins, VMI shelving, vending equipment
- Identify incorrect/short shipped items and immediately notify supervisor
- Identify, count, and verify on hand inventory, and update inventory counts in systems, spreadsheets, vending equipment
- Identify opportunities for revenue growth and coordinate with Safety Advisor and on-site management
- Work independently and maintain a predetermined daily schedule
- Perform basic maintenance and troubleshoot mechanical issues
- Communicate with on-site management, technical personnel, end users, Arbill support staff and Arbill Management
- Provide training for use of vending equipment for on-site end users
- Operate forklift or other machinery as needed
- Coordinate with Client Relations group on management and execution of client needs/requests, including managing cases in Microsoft Dynamics (CRM), P21 (ERP), and ASD (vending interface)
- Act as a brand ambassador while engaging customers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
