Field Service Apprentice
About The Position
The Field Service Apprentice is the entry-level position on the field service technician track. This role learns the fundamentals of electrical field service through hands-on training under direct supervision of senior technicians and Field Engineers. The apprentice supports basic maintenance, inspection, and testing tasks while building the technical knowledge, safety habits, and professional practices needed to advance to FST2. Success in this role is measured by safety compliance, training completion, attention to detail, and demonstrated readiness to take on independent task ownership.
Requirements
- High school diploma or GED required.
- Strong willingness to learn the electrical field service trade.
- Basic mechanical aptitude and ability to use common hand tools.
- Ability to read and follow written procedures, safety instructions, and basic technical documentation.
- Ability to take direction, accept feedback, and work as part of a crew.
- Must be at least 18 years of age.
- Valid driver's license required and must be maintained throughout employment; reliable transportation to the home shop.
Nice To Haves
- Active enrollment in or completion of a trade school, electrical program, or registered apprenticeship.
- Military electrical, electronics, or maintenance training (e.g., Navy electrician, Army prime power, Air Force electrical systems).
- Prior experience in industrial maintenance, construction, automotive, or other hands-on trade roles.
- OSHA 10 certification.
- Basic familiarity with multimeters, hand tools, or shop equipment.
Responsibilities
- Work alongside senior technicians and Field Engineers to learn maintenance, inspection, and testing procedures on low- and medium-voltage electrical equipment.
- Observe and assist with switchgear, breaker, ATS, generator, transformer, and PDU service activities.
- Complete assigned training modules, OEM training, and certifications on schedule.
- Ask questions, take notes, and apply feedback from mentors to build technical skill.
- Perform basic visual inspections under direct supervision and report findings.
- Assist with cleaning, lubrication, and basic mechanical checks on field equipment.
- Stage tools, test equipment, and parts at the work site; help with setup and teardown.
- Assist with measurements such as voltage, continuity, and basic insulation resistance under direct supervision.
- Support documentation by recording observations, readings, and equipment data on test sheets.
- Participate in lockout/tagout (LOTO), grounding activities, and verification of zero-energy states under direct supervision.
- Participate in Job Hazard Analyses (JHAs) and on-site safety briefings.
- Wear required PPE at all times and follow all NFPA 70E, OSHA, and customer site safety requirements.
- Immediately report unsafe conditions, near misses, or equipment concerns to the senior technician on site.
- Maintain accountability for assigned tools, test equipment, and materials.
- Help load, unload, and organize service vehicles; ensure tools are clean and serviceable.
- Track and report tool calibration, damage, or replacement needs.
- Communicate professionally with team members, supervisors, and customer personnel.
- Arrive on time, in proper uniform and PPE, and prepared for the day's work.
- Complete time entries, expense reports, and basic field documentation accurately.
- Represent the company positively at customer sites at all times.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
