Field Service Analyst - NextGear Capital
About The Position
NextGear Capital, a Cox Automotive company, is hiring a Field Service Analyst. The Field Service Analyst is responsible for conducting and delivering physical audit and results for NextGear Capital’s Risk organization while supporting the client-facing Operations team members who manage NextGear Capital’s portfolio of dealer accounts. This position requires a curious and composed professional who demonstrates the ability to deliver exceptional customer service while assessing the risk of a client’s business health by conducting physical and financial audits. A strong ability to assess risk through the understanding of sales documentation, physical inventory audit results, and identifying concerning behaviors of the dealership staff. The Field Inventory Auditor I is responsible for delivering these results in written, visual, and sometimes verbal form to Operations, Risk, and Senior Leadership. They often interact with our clients to resolve outstanding audit items such as missing financial information, missing inventory. Candidates for this role are required to reside in Texas - Central Time Zone with preference given to candidates in San Antonio, TX.
Requirements
- Bachelor’s Degree in Finance, Business Administration, or related field with generally less than 2 years of auto industry related experience. The right candidate could also have a different combination, such as 4 years’ experience in a related field.
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).
- Must be able and willing to travel Regional on short notice 75% of the time.
- Must have a valid driver’s license.
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Nice To Haves
- Ability to speak Spanish preferred.
- 1-2 years audit/inspection experience preferred.
Responsibilities
- Once on-site, quickly establish rapport with dealers in effort to achieve a comprehensive risk assessment. Assessment may require visits to multiple dealer locations, auctions, repair shops, etc.
- Investigate, observe, and document dealership processes and practices and identify risks.
- Inspect collateral through lot and title audits and determine dealers’ equity and business health for underwriting purposes.
- Verify inventory in market share conversion of $500,000+ to mitigate risk while growing the NextGear Capital portfolio.
- Present a summary of findings to the dealer and take appropriate next steps such as re-educating dealers on contract requirements, reviewing inventory trends, collecting payments, and obtaining additional documentation as needed.
- Assist Recovery team with repossessions by collecting the collateral keys from the dealer, securing the collateral inventory, arranging the transportation of collateral to auction, and monitoring daily funding receivables from the dealership. Repo audit, location audit.
Benefits
- health care insurance (medical, dental, vision)
- retirement planning (401(k))
- paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
- flexible vacation with pay
- seven paid holidays throughout the calendar year
- up to 160 hours of paid wellness annually
- bereavement leave
- time off to vote
- jury duty leave
- volunteer time off
- military leave
- parental leave
- Vehicle & Gas Card provided
- Cell phone and laptop computer provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
