Field Service Analyst I

ChampionX • Odessa, TX

8d • Onsite

About The Position

This is an opportunity to join a global technology company, driving energy innovation for a balanced planet. The role is located in Odessa, TX. The company offers a flexible, independent work environment where you will manage a monthly schedule, access to best-in-class resources, tools, and technology, and the opportunity to grow income as you drive growth. The company values a culture of safety with top-notch safety training and personal protection equipment. A comprehensive benefits package is offered, including medical, dental, vision, and 401(k) with company matching.

Requirements

• High school diploma, GED, or equivalent required
• Four years of administrative support experience
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong customer service and interpersonal skills
• Strong attention to detail with numerical accuracy
• Ability to read, write, and speak English fluently
• Basic math skills
• Proficiency in utilizing computer technology to create documents, access databases, analyze information, and communicate with internal and external stakeholders
• Ability to establish priorities and effectively manage assigned work to achieve business objectives

Responsibilities

• Provide administrative support to Field Service management and personnel
• Coordinate customer ticketing, service documentation, and verification of completed work
• Process and track expenses, invoices, and supporting documentation
• Receive, review, and respond to routine correspondence following established procedures
• Develop, compile, and analyze basic information for reports, presentations, and operational reviews
• Maintain and organize departmental records, files, and databases
• Support onboarding, training coordination, and documentation management for field personnel
• Assist with customer communications and ensure timely follow-up on administrative requests
• Partner with field personnel, management, and other departments to support daily operations
• Maintain confidentiality of sensitive business information
• Perform special projects and other administrative duties as assigned
• Follow all safety policies and companywide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively

Benefits

• Flexible, independent work environment where you will manage a monthly schedule
• Access to best-in-class resources, tools, and technology
• Grow your income as you drive growth
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED