Field Sales Specialist - JHB Central

iKhokha

7d • Onsite

About The Position

iKhokha is a fast-growing Fintech company in Africa on a mission to revolutionize how small businesses embrace digital payments. We are looking for a Field Sales Specialist to join our team and contribute to our digital empowerment narrative. This role is ideal for individuals who thrive in a lively sales atmosphere, possess a go-getter spirit, and enjoy a good challenge. The Field Sales Specialist will be responsible for growing the iKhokha customer base and achieving sales targets in the JHB Central region, including areas like Greenside, Rivonia, Fourways, Honeydew, Sandton, Woodmead, Ferndale, Sunninghill, Melrose, Rosebank, Morningside, Illovo, Hyde Park, etc. The role requires individuals who are proactive in sourcing new sales opportunities, building a sales pipeline, and closing deals.

Requirements

• Completed Matric.
• Minimum 3 years of Field/Outbound Sales experience.
• Excellent communication skills, both verbal and written.
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
• Valid driver’s license and own reliable transport is essential.
• Must currently be residing within Gauteng.
• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• Advanced knowledge of Sales funnel & pipeline management.

Nice To Haves

• Previous exposure working within merchant services or the banking sector is advantageous.
• FICA training advantageous.

Responsibilities

• Grow the iKhokha customer base and hit steep sales targets in the JHB Central region.
• Actively source and find new sales opportunities, build a sales pipeline, and close deals.
• Prospect and canvass for new customers in targeted areas and industries.
• Conduct post-sale calls and follow-ups, logging all activity and demos with clients.
• Research new sales leads, plan country trips, and execute plans to acquire new customers.
• Ensure all set company Gross Profit, Device sales, and Demo targets are achieved monthly and quarterly.
• Complete feedback loops, including Swarm and demo feedback, and HubSpot usage and deal pipeline management.
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures.
• Sign-up merchants and assist them with FICA documentation.
• Conduct complimentary follow-up visits.
• Focus on specialized campaigns and report in detail on them (e.g., top merchant campaign, area-targeted campaigns).
• Uphold company standards and values when representing the brand.
• Monitor competition in the marketplace and share relevant insights.
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Benefits

• Competitive remuneration and benefits.
• Reduced Gap cover rates.
• Medical Aid and Group Risk scheme contributions.
• Study leave.
• Access to on-demand learning.
• Friendly, collaborative culture.
• Coffee on tap and a selection of hot beverages provided by an onsite Barista at HQ.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED