Field Sales Operations Director

Riverbed Technology, Inc.•Reston, VA

34d•Remote

About The Position

As a Field Sales Operations Director, you will operate as a highly tactical, hands-on individual contributor focused on delivering accurate sales data, forecasting, and operational execution across the field sales organization. This role is centered on owning Salesforce-driven processes, ensuring data integrity, and producing reliable, business-critical sales metrics that leadership can trust. You will partner closely with sales leadership to ensure forecast accuracy, pipeline visibility, and reporting consistency, with a strong emphasis on precision, accountability, and execution—not partnerships or strategy ownership.

Requirements

12+ years of experience in Sales Operations, Revenue Operations, or Sales Analytics in a B2B technology environment
Deep, hands-on expertise in Salesforce (SFDC)—including pipeline management, reporting, and data governance
Deep understanding of CRM systems and sales processes (Clari, and Quip) to enable and scale new and existing workflows.
Proven track record of delivering highly accurate forecasting, reporting, and sales metrics
Strong analytical skills with the ability to translate data into clear, actionable insights
Advanced proficiency with Microsoft Office; expert-level Excel skills required, with the ability to build executive-level presentations.
Detail-oriented with a strong focus on data accuracy, consistency, and operational execution
Experience supporting field sales teams in a fast-paced, execution-driven environment
Demonstrated ability to operate as a hands-on individual contributor (not a strategic or partnership-focused role)

Responsibilities

Own the accuracy of sales data within Salesforce (SFDC), ensuring pipeline, forecast, and account data are complete, clean, and reliable
Identify and resolve data inconsistencies, enforce data governance standards, and drive adoption of best practices across the sales team
Act as the primary owner of Salesforce processes supporting forecasting, pipeline management, and opportunity tracking
Ensure consistent usage of Salesforce across the field, including opportunity hygiene, stage progression, and data quality standards
Own weekly, monthly, and quarterly forecasting processes for Americas and Federal
Drive forecast accuracy and predictability, ensuring leadership has a clear and reliable view of the business
Analyze pipeline health, coverage, and risk to support informed decision-making
Deliver accurate, timely reporting and dashboards that provide actionable insights to sales leadership
Build and maintain standardized reports and support ad hoc analysis with a strong focus on data credibility and consistency
Execute core sales operations processes including quota tracking, territory alignment support, and operational cadence management
Support account and opportunity reviews with data-driven insights and clear reporting
Improve and document sales processes to increase efficiency and reduce variability
Drive adherence to standardized workflows with a focus on scalability and operational rigor