Field Sales Manager

Arrow•Peabody, MA

11d•Hybrid

About The Position

The Field Sales Manager is responsible for driving strategy and delivering results within the sales branch. This role involves making recommendations to senior management on strategy and customer plans, utilizing data analysis and past experience to make informed decisions. The manager will direct value-added sales opportunities by implementing various strategies, including supply chain, engineering, supplier, or service excellence. A key aspect of the role is identifying and achieving sales branch goals, not just team goals. The position also requires developing strong customer, supplier, and vendor relationships, enhancing manager relationships with key contacts through superior service and operational excellence, and implementing effective problem-solving techniques. The Field Sales Manager will act as a leader in the branch, instilling vision, creating enthusiasm, and facilitating process improvements. This role is part of a sales compensation plan where a portion of the On-Target Earnings (OTE) is variable and tied to specific sales-related goals.

Requirements

5-8 years of experience in related field/industry
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
Is accountable for the performance and results of a team within own discipline or function
Adapts departmental plans and priorities to address resource and operational challenges
Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
Provides technical guidance to employees, colleagues and/or customers
Accountable for the budget, performance and results of a medium-sized team or multiple small teams
Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions
Addresses issues with impact beyond own team based on knowledge of related disciplines
Typically requires a minimum of 5-8 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.

Responsibilities

Makes recommendations to General Manager/ Sales Director on strategy and customer plans.
Through data analysis and past experience make solid decisions on strategy and direction.
Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies.
Identifies and helps achieve sales branch goals, not just team goals.
Recruits, hires and mentors sales staff.
Manage employee performance.
Ensure team is trained and has resources to deliver sales plans.
Coach and provide feedback to employees.
Deliver high potential sales representatives for future management roles.
Use managerial courage to make difficult decisions when necessary.
Prepare development plans for employees.
Enhance manager relationships with key contacts by providing superior service and operation excellence.
Implement effective and practiced techniques for solving problems.
Effectively communicate with all levels (supplier, customer, vendor).
Attend reviews and meetings.
Increase management presence at customer accounts in order to achieve access to decision makers.
Act as leader in the branch.
Instill vision and create enthusiasm to achieve goals.
Use data and analysis to make recommendations to team and to management.
Responsible for budgeting and planning.
Key leader in facilitating implementation of process improvement based on data.