Field Safety Manager

MTM Transit•Tucson, AZ

3d•Onsite

About The Position

The Field Safety Manager is responsible for the safety, compliance, and operational efficiency of fleet operations. The role monitors fleet vehicles, drivers, and passengers to identify and mitigate risks; ensures adherence to safety protocols; and addresses performance issues through coaching and corrective actions. The manager also supports continuous improvement by providing leadership and feedback to drivers and team members. The position is located at 829 West Silverlake Road, Tucson, AZ 85713.

Requirements

High school diploma or GED.
Bachelor’s degree in a related field, or an equivalent combination of education and experience.
At least 5 years of transit/paratransit safety management experience.
At least 2 years of experience as a driver in a similar service.
At least 1 year of experience in dispatch or road supervision.
Extensive knowledge of on-the-road service management.
Thorough knowledge of applicable safety rules and regulations, including ADA, FTA, and DOT requirements and corporate programs.
Valid CDL.
Must pass a pre-employment drug test and DOT physical and maintain physical qualification throughout employment.
Knowledge of DOT and FTA safety regulations, accident investigation, and safety and training practices and procedures.
Ability to communicate, teach, and mentor employees; demonstrate conflict resolution; and process information quickly to make adjustments or recommendations.
Computer skills, including Microsoft Word, Excel, and other Microsoft applications.
Strong organizational and analytical skills.
Ability to read, write, and speak English.
Ability to obtain future certifications as defined within the location contract.
Ability to communicate effectively and work across departments, work independently and objectively, delegate tasks, supervise and follow up with staff, and maintain confidentiality.

Nice To Haves

Previous experience at a paratransit location.

Responsibilities

Lead, supervise, and mentor drivers to maintain safe, reliable, and compliant operations.
Manage a consistent safety culture involving operations, safety, and maintenance departments.
Monitor and manage operator performance in the field.
Coach drivers on the spot to reinforce safe driving practices and company policies.
Identify performance issues and take corrective action, up to and including termination.
Conduct routine field observations of transit routes, vehicles, and drivers.
Monitor driver compliance with company policies and federal, state, and local regulations.
Respond to on-route incidents, including accidents, breakdowns, or passenger disturbances.
Document and report safety incidents, hazards, and violations.
Ensure compliance with safety standards, including pre-trip inspections, PPE use, and speed limits.
Audit and verify compliance with ADA and other regulatory standards.
Collect and analyze safety data, identify trends, and recommend improvements.
Assist with coordinating emergency response efforts when required.
Communicate safety updates, policies, and performance feedback to drivers and team members.
Partner with the Safety Manager to develop performance improvement plans for drivers with recurring issues.
Follow up to ensure corrective actions are implemented effectively.
Promote accountability and safety awareness among staff.
Collaborate with training teams to reinforce driver safety and operational training.
Mentor drivers, supporting professional growth and adherence to company values.
Prepare and submit daily, weekly, and monthly reports to the Safety Manager on incidents, coaching, and corrective actions.