Field's at the Wilderness Server

Wilderness ResortWisconsin Dells, WI
Onsite

About The Position

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team. Join the Wilderness Family for a rewarding employment experience! #WeAreFamilyThe Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer service driven individuals to join our fast paced team! Employees have access to great benefits, amenity usage, and so much more!

Requirements

  • Hardworking
  • Dependable
  • Enthusiastic
  • Customer service driven
  • Night and weekend availability

Responsibilities

  • Take guest food and beverage orders and enter them into the computer for transmittal to kitchen staff.
  • Greet guests and introduce yourself.
  • Present menus and answer questions about menu items, buffet items, making recommendations upon request.
  • Inform customers of daily specials.
  • Check guest’s identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Take orders for food or beverages.
  • Write guest’s food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Serve food or beverages and prepare or serve specialty dishes at tables as required.
  • Do side work and prepare areas for next shift.
  • Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
  • Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
  • Prepare checks that itemize and total all costs and collect payments from guests.
  • Attempt to limit problems and liability related to excessive drinking by advising a manager of any potential concerns or issues.
  • Perform duties of a busser as needed.
  • Maintain a clean, well-stocked and presentable work environment.

Benefits

  • Great benefits
  • Amenity usage
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