Field Representative, General Maintenance

BCPS•Middle River, MD

About The Position

Supervises the general building maintenance services program and personnel for schools and/or offices within an assigned geographic area. Assigns, schedules, reviews, prioritizes, and coordinates the program’s work; advises and assists schools and offices on general building maintenance; and supervises day-to-day operations. The position travels to worksites throughout Baltimore County to inspect work and ensure it meets established standards, procedures, and schedules. The role oversees employees and may supervise contracted work and substitute workers. It includes assigning and reviewing work, establishing schedules, recruiting and training employees, conducting evaluations, handling discipline and conflict resolution, and documenting supervisory procedures. The Field Representative serves as a liaison between facilities management and school and office administrators, and may meet with staff, community groups, PTAs, subcontractors, and outside officials. The position also handles operational records, reports, requisitions, supply purchasing, accounts, and shop and warehouse inventories. It responds to building emergencies such as fire, vandalism, storm damage, and other emergencies, and assists with snow and ice removal. Appointees are designated Essential Personnel and must work during school or office closures caused by adverse weather or other emergencies. Work beyond normally scheduled hours may be required with little or no advance notice.

Requirements

High school diploma or an appropriate equivalent.
At least three years of experience in building maintenance services related to carpentry, including at least one year as a supervisor, lead worker, or equivalent.
Valid Class C Maryland driver's license or equivalent.
Thorough knowledge of methods, practices, materials, supplies, and equipment used in building maintenance services.
Knowledge of building construction, carpentry, locks, and safety and other regulations associated with mechanical services.
Knowledge of school building and office operations.
Skills in supervising, training, and leading employees; building maintenance; operating tools and equipment; maintaining records; and communicating effectively.
Knowledge of and skill in using database, internet, spreadsheet, word-processing, and related applications.
Ability to plan, coordinate, and supervise building maintenance activities and staff.
Ability to establish and maintain effective working relationships with coworkers, representatives of other agencies and departments, and the public.
Ability to represent the office at meetings and maintain confidential information.
Ability to travel to and inspect worksites throughout Baltimore County.
Availability to work during school or office closures caused by adverse weather or other emergencies, and beyond normally scheduled hours with little or no advance notice.
Citizenship, residency, or work visa in the United States is required.

Nice To Haves

Associate's degree or higher.
Working knowledge of applicable codes.

Responsibilities

Supervise the general maintenance services program and assigned personnel, ensuring compliance with safety, procedural, policy, and other established standards.
Assign, schedule, review, prioritize, and coordinate employees’ work; establish work schedules and deploy employees after regular business hours as required.
Participate in recruiting employees, promotional candidates, and transferees; train and supervise the training of new and current employees.
Evaluate employees, administer discipline when necessary, work to resolve conflicts before grievance procedures, and document supervisory procedures accurately.
Travel to worksites throughout Baltimore County to inspect work, oversee performance, recommend corrective action, and ensure its completion.
Meet with school and office administrators and staff, and as needed with community groups, PTAs, subcontractors, and outside officials; act as a liaison between facilities management and school and office administrators.
Prepare and review payroll reports, absenteeism records, employee requisitions, action requests, separation forms, and other documents.
Provide estimates of time and material costs when needed; review and approve supply requisitions and purchase items.
Monitor accounts and request additional funds when needed; maintain files, prepare reports, and maintain shop and warehouse supply, material, and equipment inventories.
Respond to building emergencies, including fire damage, vandalism, storm damage, and other building emergencies; assist with snow and ice removal and other weather-related events.
Perform other duties as assigned.