Field Reimbursement Manager, Mississippi

argenx•Jackson, MS
•$176,000 - $242,000•Remote

About The Position

The Field Reimbursement Manager (FRM) is a customer-facing role that serves as a trusted reimbursement and patient access resource for healthcare providers and office staff in the assigned territory. The FRM supports access to argenx therapies across medical and pharmacy benefit channels by providing reimbursement education, access support, and patient services expertise while helping customers navigate the payer landscape. The role engages healthcare providers through in-person and virtual interactions, develops account-specific access strategies, and addresses reimbursement challenges. It requires knowledge of commercial and government payer policies, benefit design, prior authorizations, claims adjudication, appeals, specialty pharmacy processes, billing and coding, and site-of-care considerations. The FRM collaborates with internal teams to coordinate solutions, share customer and payer insights, and provide a consistent customer experience. The position is based in the Jackson, Mississippi area and involves extensive travel throughout the assigned geography. The role is remote, with live customer interactions. The annual base salary range is $176,000–$242,000 USD, and the position is eligible for short- and long-term incentive programs. A comprehensive benefits package is offered.

Requirements

  • Bachelor's degree or equivalent experience.
  • At least 5 years of reimbursement, patient access, market access, specialty pharmacy, or related healthcare experience.
  • Expertise supporting therapies reimbursed under both medical and pharmacy benefits.
  • Strong knowledge of Medicare, Medicaid, commercial insurance, prior authorizations, claims, appeals, and patient access pathways.
  • Ability to build productive relationships with healthcare providers and office staff.
  • Strong communication, presentation, organizational, problem-solving, and customer engagement skills.
  • Ability to work independently and collaborate effectively across cross-functional teams.
  • Ability and willingness to travel extensively throughout the assigned geography.
  • Must reside in the Jackson, Mississippi area.

Nice To Haves

  • Experience in neurology, immunology, rare disease, specialty biologics, or other complex specialty therapeutic areas.
  • Knowledge of buy-and-bill and specialty pharmacy distribution models, infusion reimbursement, site-of-care optimization, and payer management strategies.
  • Demonstrated success in highly collaborative environments using CRM systems, data analytics, and customer insights to inform account strategy and engagement.

Responsibilities

  • Serve as the primary reimbursement and patient access resource for healthcare providers and staff in the assigned territory, building trusted relationships through in-person and virtual engagement.
  • Educate customers on patient access, reimbursement, coverage policies, prior authorizations, claims, appeals, billing and coding considerations, specialty pharmacy processes, and available patient support resources.
  • Develop account-specific access strategies and guide providers through reimbursement challenges and access barriers in accordance with company policy.
  • Manage complex reimbursement issues and escalations with urgency and professionalism.
  • Share customer insights and payer trends to inform business strategy and improve the provider and patient experience.
  • Partner with Patient Services, Case Management, Market Head, Business Leader, Market Access, and other stakeholders to address access barriers and coordinate account strategies.
  • Participate in case reviews, escalation management, and ongoing collaboration to support timely patient access and organizational learning.
  • Develop and execute territory plans aligned with customer needs, business priorities, and access objectives.
  • Use CRM tools, data analytics, and reporting to document activities, identify opportunities, track performance, and manage territory priorities and travel.
  • Address patient access challenges proactively and with a solutions-oriented approach.
  • Navigate complex account dynamics, manage conflict constructively, and collaborate to achieve positive outcomes for patients, providers, and the organization.
  • Conduct activities in compliance with applicable laws, regulations, company policies, and argenx values.

Benefits

  • Competitive salary package.
  • Comprehensive benefits package, including retirement savings plans and health benefits.
  • Eligibility to participate in short-term and long-term incentive programs.
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