Field Reimbursement Manager I& & - Memphis

Pfizer • Memphis, TN

1d

About The Position

The Field Reimbursement Manager supports appropriate patient access to Pfizer products in an assigned region, working under the strategic vision of Pfizer Business Units’ access and reimbursement plans and compliance standards. The role serves as a subject matter expert on reimbursement and coverage issues, helping healthcare professionals (HCPs) and office staff resolve reimbursement and coverage questions and understand payer requirements and patient support resources.

The manager provides in-person and virtual education on local and regional payer landscapes, coverage and formulary updates, payer policies, specialty pharmacy coverage, and patient support. They distribute approved coverage and reimbursement materials, explain Hub financial assistance offerings and enrollment processes, coordinate with patient access and support programs, and respond to questions about enrolled patients’ prescription status. The role also provides relevant internal Pfizer leaders with interpretive information and local market insights about potential reimbursement issues.

Success requires strong communication, organization, and relationship skills; discretion and confidentiality; strict compliance with company requirements; and the ability to influence and collaborate with diverse stakeholders without direct authority. The position requires residence within commuting distance of the territory and approximately 50% travel for live customer interactions, depending on geography and customer needs. The territory includes, but is not limited to, Memphis, Tennessee, and Arkansas and Northern Louisiana.

Requirements

• At least 7 years of pharmaceutical industry experience, typically in pharmaceutical sales and/or coding and reimbursement.
• Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) degree.
• Strong understanding of specialty drug reimbursement, government payment systems, provider/carrier networks, copay assistance programs, and policy dynamics across Pfizer Business Units and brands.
• Demonstrated exceptional communication and presentation skills, strategic planning, and successful plan implementation.
• Demonstrated leadership, ability to work across internal boundaries, and ability to collaborate with multiple stakeholders to coordinate distinct objectives.
• Ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures.
• Proven ability to collaborate broadly with diverse customers, clients, and stakeholders.
• Training in and experience with responsible business communication, written and spoken.
• Valid U.S. driver’s license and driving record that complies with company standards.
• Must reside in or within commuting distance of the territory boundaries.
• Must be authorized to work in the United States; permanent U.S. work authorization is required. U.S. work visa sponsorship is not available.

Nice To Haves

• Reimbursement and access experience.
• Additional certification in coding and reimbursement.
• Coding and billing knowledge or certification.

Responsibilities

• Conduct office calls with HCPs and office staff who need support to enable appropriate patient access to Pfizer products, including help resolving reimbursement and coverage questions.
• Provide in-person and virtual education about payer landscapes, coverage and formulary changes, payer policies, specialty pharmacy coverage, and patient support.
• Distribute Pfizer-approved materials on coverage and reimbursement, including Patient Assistance Program information and billing and coding reference guides.
• Educate HCPs and office staff about Hub financial assistance offerings, enrollment, Hub HCP portals, and related materials.
• Coordinate with Pfizer patient access and support programs (HUB) to understand payer requirements for individual patients.
• Address questions about prescription status for patients enrolled in Pfizer patient access and support programs.
• Use Pfizer’s designated case-notes system in compliance with company requirements.
• Serve as the subject matter expert on reimbursement and coverage issues affecting Pfizer products in the assigned region and use that expertise to facilitate appropriate access to prescribed products.
• Provide internal Pfizer leadership with interpretive information and local market insights about the impact of potential reimbursement issues.
• Communicate with stakeholders to influence ideas, actions, or positions through clear, logical messages, without direct authority.
• Connect customer insights with offerings and resources that address patient access barriers; build trust through follow-up and knowledge of the access journey.
• Communicate responsibly and effectively in writing and verbally, while maintaining discretion, confidentiality, and compliance.
• Travel approximately 50% for live customer interactions, as needed based on territory size and customer needs.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility to participate in Pfizer’s Global Performance Plan, with a 17.5% bonus target of base salary.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior