About The Position

As a Field Reimbursement Manager (FRM) for Sanofi’s Specialty Care organization, you will support patient access and reimbursement solutions for Dupixent in the Nashville North territory. The FRM is a field subject matter expert on patient support, access, reimbursement, prior authorization, appeals, financial assistance, and related business issues within the Dupixent Business Unit. As a front-line member of Sanofi Genzyme Patient Support Services, the role works with internal stakeholders and external customers to deliver a strong customer experience, build reimbursement confidence, and support patient access and pull-through efforts. The FRM partners with Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay, program vendors, and Alliance colleagues. The role supports healthcare provider offices with reimbursement education and issue resolution, develops geographic business plans, maintains payer-landscape knowledge, and helps ensure compliant access support. The position is based in Nashville, Tennessee, and requires approximately 50% travel, depending on geography.

Requirements

  • Bachelor’s degree required; life sciences or business preferred.
  • At least 5 years of experience in the pharmaceutical or healthcare industry.
  • Ability to travel to meetings, trainings, and programs as necessary, including additional travel within the assigned geography.
  • Valid driver’s license.
  • Excellent strategic thinking, analytical, and communication skills.
  • Ability to achieve and maintain compliance with applicable company policies and procedures and regulatory and legal requirements.

Nice To Haves

  • MBA.
  • Experience in pulmonology, gastroenterology, and/or Market Access.
  • Demonstrated success in cross-functional teamwork and working in a matrix and co-promote environment.
  • Energetic and driven approach to achieving success.
  • Interpersonal skills, including managing and resolving conflict and building strong working relationships.
  • Ability to adapt to change and react constructively in a high-energy, fast-paced environment.
  • Previous experience as a manager or director.

Responsibilities

  • Serve as a subject matter expert on Dupixent MyWay support programs, access issue resolution, financial assistance, and alternative funding options.
  • Act as a point of contact for Dupixent MyWay and collaborate cross-functionally to lead Dupixent pull-through efforts, assisting the ABM as appropriate.
  • Educate office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs, and financial assistance programs.
  • Plan and implement geographic business plans to support appropriate access to Dupixent.
  • Maintain knowledge of the local and national payer landscape, including Specialty Pharmacy and utilization management criteria for Dupixent.
  • Establish and maintain positive, productive working relationships with key internal and external customer segments.
  • Partner with Alliance colleagues to foster respect and customer focus.
  • Develop working relationships with state societies, associations, and advocacy groups as needed to support patient access and raise awareness of the Alliance, Dupixent MyWay, and Dupixent.
  • Conduct healthcare provider office visits as needed to facilitate pull-through efforts and resolve escalated issues as a HIPAA-compliant contact.
  • Work compliantly to reduce cycle time and increase conversion rates for patients prescribed Dupixent.
  • Help develop and execute the national strategy by building reimbursement confidence and understanding with customers and assisting in patient pull-through efforts.
  • Maintain compliance with applicable Sanofi-Genzyme policies and procedures and regulatory and legal requirements, and help monitor compliance during cross-functional team interactions.
  • Travel to meetings, training, and programs as necessary, including travel within the assigned geography.

Benefits

  • Health and wellbeing benefits, including high-quality healthcare and prevention and wellness programs.
  • At least 14 weeks of gender-neutral parental leave.
  • Employees may be eligible to participate in company employee benefit programs.
  • Rewards package that recognizes employee contributions.
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