FIELD RECOVERY UNIT MANAGER

State of Illinois•Springfield, IL

8d•$116,748 - $140,748•Hybrid

About The Position

The Office of Fiscal Services is hiring a Field Recovery Unit Manager for the Bureau of Collections. The manager supervises staff who develop and implement systems and procedures for processing overpayments and support referrals to determine, establish, and collect amounts due to the Department. The position is based at the headquarters in Springfield, Illinois, and requires reporting there as needed depending on operational needs. The anticipated schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour unpaid lunch. The role is salaried and full-time.

Requirements

Knowledge, skill, and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration.
Prior experience equivalent to three years of progressively responsible collections experience in a public or business organization.

Nice To Haves

Three years of professional financial experience collecting overpayments for grants and public assistance programs such as SNAP.
Three years of professional experience developing and managing a supportive financial program and recommending and implementing new procedures and programs related to financial reporting for a public or private organization.
Three years of professional experience using automated accounting systems and financial spreadsheets for a public or private organization.
Three years of professional experience working with federal and state financial regulations.
Three years of professional experience researching rules and requirements related to specific grants and collection activities.
Three years of professional supervisory experience assigning work, guiding subordinates, recommending counseling and/or discipline under collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.

Responsibilities

Serve as Field Recovery Unit Manager.
Serve as a full-line supervisor.
Develop, plan, determine, and evaluate Unit procedures for the Assistance Recovery Unit and the Treasury Offset Unit’s projects.
Supervise staff in planning, organizing, and evaluating the State’s participation in the Treasury Offset Unit and the Federal Salary Offset Program, including reviewing, interpreting, and evaluating Federal Program changes.
Develop and maintain computer programs and databases to create forms and confidential records pertaining to computer usage by Bureau staff.
Develop and maintain cooperative working relationships with Section staff, other Bureaus, local offices, State Attorneys’ and Attorney General’s Offices, collection agencies, the Comptroller’s Office, and others involved in the collection process.
Develop and implement specialized training programs for new and current staff.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Pension program
Competitive group insurance benefits, including health, life, dental, and vision insurance
3 paid personal business days annually
12 paid sick days annually, with carryover from year to year
10–25 days of paid vacation annually, with 10 days in the first year of employment
13 paid holidays annually, and 14 in even-numbered years
Flexible work schedules when available and dependent on position
12 weeks of paid parental leave
Deferred compensation supplemental retirement plan
Optional pre-tax medical care and dependent care assistance plans
Federal Public Service Loan Forgiveness Program eligibility
GI Bill training/apprenticeship benefits eligibility for qualifying veterans
5% salary differential for bilingual positions
Commuter Savings Program (Chicago only)