Field Quality Supervisor

IntertekThe Woodlands, MA
Onsite

About The Position

Intertek, a leading provider of quality and safety solutions, is seeking a Field Quality Supervisor to join their Technical Inspection Services team in Boston, MA. This role offers an opportunity for career growth within Inspection Services. Intertek Technical Inspection Services (TIS) partners with clients in industries such as oil & gas, renewable energy, engineering, chemical, and transportation, supporting global infrastructure demands through inspection, expediting, technical auditing, and site construction support. The Field Quality Supervisor will provide regional field-based technical supervision for the Houston-based TIS team. Responsibilities include oversight, monitoring, and auditing of Technical Specialists, attending pre-inspection meetings, engaging with clients and suppliers, and leading field investigations for client complaints. This is a Regular, Full Time position working at least 40 hours per week.

Requirements

  • Advanced knowledge and experience with vendor surveillance / shop inspection.
  • Superior knowledge of oil and gas equipment such as pressure vessels, boilers, valves, pumps, compressors, etc.
  • Clear understanding of basic procurement and fabrication processes with knowledge of relevant codes and specifications for the oil and gas industry
  • Ability to make technical decisions and engineering judgments independently where limited standardization exists.
  • Be aware of all Health and safety aspects when working on location.
  • Must be self-motivated with organizational and time management skills.
  • High degree of personal integrity and the ability to collaborate with others in a team based environment.
  • Excellent interpersonal and demonstrated communication skills, both verbally and written.
  • Excellent leadership and management, mentoring and coaching skills.
  • Ability to promote an effective working relationship at all levels and create a positive work environment.
  • Ability to travel frequently throughout the continental US (up to 80% of the time) with occasional overseas travel.
  • Proficient in MS Office programs, Outlook

Nice To Haves

  • Bachelor’s Degree in Engineering or equivalent work experience
  • 10+ years direct field-based quality experience, preferably providing shop inspection services to the oil and gas industry
  • Should possess recognized professional certifications relevant to the business (AWS/CWI, ASNT, API, ASME, NACE, etc.)

Responsibilities

  • Provide regular supervision, oversight, auditing and monitoring of field-based Technical Specialists on both an announced and un-announced basis to ensure quality and integrity of services
  • Oversee field-based Technical Specialist for select pre-inspection meetings (PIM’s), inspections or critical testing as directed by the Technical Manager
  • Lead the technical support required by the sales and business development teams with regional field perspective on technical information for large or important bids and tenders
  • Execute internal or external quality investigations and provide corrective action training to Technical Specialists as required
  • Engage with clients in the region to promote Intertek capabilities and provide them with technical support and insight on quality related Item
  • Lead the rollout and implementation of new or strategic initiatives such as eReporting in your region
  • Conduct technical interviews with potential candidates to determine whether they possess the skills and technical knowledge necessary to work as a Technical Specialist for Intertek
  • Identify and monitor the disciplines and competencies of Technical Specialists to ensure Intertek and client expectations are met and exceeded
  • Mentor less senior technical staff and perform other work, as required
  • Complete billable work for clients, as required

Benefits

  • Intertek is a drug-free workplace.
  • We Value Diversity
  • Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity.
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