Field Quality Manager - Chicago, IL

Remi•Chicago, IL

2d•Remote

About The Position

As a Field Quality Manager for Remi, you will inspect finished roofing and solar installations across your assigned territory. Your primary responsibility is to determine if each installation meets the required standards, including contracted scope, local code, and manufacturer warranty requirements. You will document any issues found, provide punch lists to crews, and re-inspect to confirm corrections. This role also involves addressing homeowner concerns and acting as the primary quality representative in your area. This is a field-based position requiring significant time on roofs, driving between sites, and interacting with homeowners and foremen. Quality inspections are the core of the role, with insurance site inspections included in some markets. You will work autonomously, making final decisions on work quality, and your findings will impact crew performance and future work allocation. You will also be responsible for maintaining the local code requirements within Remi's system for your market.

Requirements

Five or more years in roofing production, on the roof (e.g., Foreman, Superintendent, Field Project Manager).
Ability to identify common roofing issues such as nail placement, overdriving, bad step flashing, incorrect valleys, missing starter or drip edge, improperly cut ridge vents, failing pipe boots, and soft decking.
Willingness to fail work directly to a crew's face, calmly citing standards while maintaining a working relationship.
Comfortable and safe working at height, including setting ladders, walking steep slopes, and wearing fall protection without prompting.
Reside within the market territory and possess a valid driver's license.
Ability to clear insurer's driver requirements, including a motor vehicle record check.
Willingness to use a company-provided app on an iPad for all documentation and findings.
Knowledge of local code and warranty requirements for the territory (Illinois and Wisconsin for the Chicago role).
Experience pulling permits and passing municipal inspections in the territory.
Understanding of what voids a manufacturer's system warranty.

Nice To Haves

Spanish language proficiency.
Experience with solar array and penetration flashing.
HAAG certification.
Experience as an adjuster or in third-party inspection.
Experience with hail and wind damage assessment.

Responsibilities

Inspect finished roofing and solar installations across your assigned territory.
Determine if each installation meets contracted scope, local code, and manufacturer warranty requirements.
Document issues found against a specific checklist with photos.
Provide punch lists to crews and re-inspect to confirm corrections.
Address homeowner concerns and act as the primary quality representative.
Conduct insurance site inspections in designated markets.
Update local code requirements in the system for your market.
Stop work, place payments on hold, or initiate crew removal from the network for serious findings.
Manage the quality function for your territory from day one, shaping its processes.