About The Position

The Field Quality Investigations - Engineering Intern will join the FQI Rogue Task Force in Smyrna, TN, supporting the launch of the new Smyrna-built Rogue with a focus on vehicle field quality. This role operates in a fast-paced environment that emphasizes teamwork and collaboration to rapidly understand field concerns, develop countermeasures, and enhance customer satisfaction. Interns will acquire practical experience in technical investigations, data analytics, technical reporting, cross-functional collaboration, and automotive quality engineering.

Requirements

  • Must be currently enrolled in an undergraduate or graduate degree program in Engineering or a related technical field.
  • Students entering their Junior, Senior, or Master's program at the start of the upcoming academic term.
  • Strong organizational skills with keen attention to detail.
  • Self-motivated with a willingness to learn and continuously develop technical and professional skills.
  • Strong written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office applications, including Excel, Access, PowerPoint, and Word.
  • Interest in automotive systems, vehicle quality, testing, troubleshooting, and continuous improvement.
  • GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
  • Ability to perform work onsite at Smyrna, TN.
  • Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

Responsibilities

  • Assist in identifying field concerns related to automotive electrical and mechanical systems and components.
  • Investigate assigned field quality issues through vehicle testing, bench testing, and technical analysis.
  • Prepare technical reports, summarize findings, and communicate recommendations to stakeholders.
  • Analyze field quality information, including consumer surveys, warranty data, consumer affairs reports, field staff reports, and technical hotline data.
  • Track corrective actions and support the development of technical service bulletins and other quality improvement initiatives.

Benefits

  • Business Synergy Teams (ERGs)
  • Opportunities for employees to strengthen relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.
  • Expand knowledge and skills through Nissan’s rich innovation offerings, seminars, learning platforms and leadership trainings.
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