Field Quality Assurance Analyst

Caterpillar Inc.•Midland, TX

13d•$29 - $43•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About SPM Oil & Gas SPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. About the Role: The Field Quality Assurance Analyst supports the Service Center Support Team with primary responsibility for the Field Safety and Quality Program. This role conducts onsite inspections of field work, mentors field technicians on safe and quality-focused work practices. The position is also responsible for completing and managing reports, assessments, and meetings to monitor program effectiveness, while supporting operations in the development and revision of standardized procedures for field and shop processes.

Requirements

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Quality Management System (QMS): Knowledge of Quality Management System's (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Nice To Haves

Oil and Gas experience
Intermediate knowledge of Microsoft Office 365
Field Inspection Experience

Responsibilities

Conduct field safety and quality inspections to assess compliance with applicable standards, procedures, and work practices.
Deliver field training and support onboarding for newly hired field technicians.
Mentor field personnel to promote consistent, safe, and quality-focused work practices aligned with applicable process documentation.
Complete, review, and analyze reports to identify trends, issues, deficiencies, and improvement opportunities.
Organize and facilitate meetings to develop solutions that support continuous improvement across field and shop operations.
Identify and support opportunities to standardize and optimize field and shop processes and procedures.
Collaborate with cross-functional stakeholders to ensure field safety, quality, and operational needs are met.
Perform other duties as assigned.