Field Property Adjuster

Allstate • Bridgeport, CT

17h • Remote

About The Position

National General is a part of The Allstate Corporation, offering a wide range of insurance products. As a Field Property Adjuster, you will be responsible for investigating and evaluating homeowners property claims from start to finish. This includes confirming facts of loss, determining coverage, assessing damages, and negotiating settlements within your assigned authority. You will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses. The role requires close collaboration with customers, contractors, and other partners to ensure claims are handled accurately and efficiently, with a strong emphasis on delivering excellent customer service through clear and timely communication. The position is for an experienced Field Property Adjuster located near Southbury/Bridgeport CT and surrounding areas or within a 1-hour radius, requiring proficiency in Xactimate and a strong foundation in claims handling. Ideal candidates will possess strong organizational skills, a proactive approach, excellent customer service, and the ability to adapt in a fast-paced environment. Experience in both field and desk claims handling is strongly preferred, as is holding an active adjuster license or one that qualifies for reciprocity in applicable states.

Requirements

• Proficiency in Xactimate.
• Strong foundation in claims handling, including supplements, ALE, contents and full claim ownership.
• Strong organizational skills.
• Proactive approach.
• Excellent customer service.
• Ability to adapt in a fast-paced environment.
• Authorization to work in the United States.
• Must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Nice To Haves

• Experience handling claims in both field and desk settings is strongly preferred.
• Holds an active adjuster license or possess a license that qualifies for reciprocity in the applicable states is strongly preferred.
• Analytical Thinking
• Case Management
• Homeowners Insurance
• Negotiation
• Performance Management (PM)
• Property Claims
• Quality Management
• Relationship Building
• Stakeholder Relationship Management
• Xactimate

Responsibilities

• Investigate and evaluate homeowners property claims from start to finish.
• Confirm the facts of loss, determine coverage, and assess damages.
• Negotiate settlements within assigned authority.
• Manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses.
• Work closely with customers, contractors, and other partners to ensure claims are handled accurately and efficiently.
• Deliver excellent customer service through clear, timely communication, keeping customers informed and supported throughout the claims process.
• Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities.
• Builds mastered relationships with both internal and external customers.
• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files.
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training.
• Recommends process improvements.

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for employees eligible to work from home.
• $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed