Field Property Adjuster

Allstate • Houston, TX

1d • $70,100 - $121,475 • Hybrid

About The Position

National General is a part of The Allstate Corporation, offering a wide range of insurance products. As a Field Property Adjuster, you will be responsible for investigating and evaluating homeowners property claims from start to finish. This includes confirming facts of loss, determining coverage, assessing damages, and negotiating settlements within your assigned authority. You will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses. Collaboration with customers, contractors, and other partners is essential for accurate and efficient claim handling. Delivering excellent customer service through clear and timely communication is a key aspect of this role, ensuring customers feel informed and supported throughout the claims process. The position requires proficiency in Xactimate and a strong foundation in claims handling. The ideal candidate will possess strong organizational skills, a proactive approach, excellent customer service, and the ability to adapt in a fast-paced environment. Experience in both field and desk claims handling is strongly preferred, as is holding an active adjuster license or a license qualifying for reciprocity in applicable states.

Requirements

• Proficiency in Xactimate.
• Strong foundation in claims handling, including supplements, ALE, contents, and full claim ownership.
• Strong organizational skills.
• Proactive approach.
• Excellent customer service skills.
• Ability to adapt in a fast-paced environment.
• Authorization to work in the United States.
• Possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

Nice To Haves

• Experience handling claims in both field and desk settings is strongly preferred.
• Holds an active adjuster license or possess a license that qualifies for reciprocity in the applicable states is strongly preferred.
• Active licenses needed for this role (e.g., Home Resident Property & Casualty License).

Responsibilities

• Investigate and evaluate homeowners property claims from start to finish.
• Confirm the facts of loss, determine coverage, and assess damages.
• Negotiate settlements within assigned authority.
• Manage the entire claim lifecycle, including supplements, ALE claims, contents, and personal property losses.
• Work closely with customers, contractors, and other partners to ensure claims are handled accurately and efficiently.
• Deliver excellent customer service through clear, timely communication.
• Exhibit mastery of estimating fundamentals to create estimates of damages on complex 1st party homeowner losses of all severities.
• Build mastered relationships with both internal and external customers.
• Interpret regulatory compliance and fair claims practices.
• Negotiate settlements, make settlement payments, and document all activities in complex files.
• Apply mastered content in interpretations of all policy types written by the company.
• Assist leadership in formal and ad hoc training.
• Recommend process improvements.

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for employees eligible to work from home.
• A $1,000 Licensing Sign on Bonus may be available for eligible candidates with applicable active licenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed