Field Project Manager
About The Position
The Field Project Manager leads or supports end-to-end delivery of large, integrated laboratory service projects, from early solution development through execution and closeout. This hands-on, customer-facing, field-based role involves work at customer laboratory sites across New England, the mid-Atlantic, and North America. The manager coordinates internal teams, external partners, customers, vendors, and equipment-related activities to deliver solutions safely, efficiently, and to high quality standards. The role requires active on-site execution, coordination of real-time project activities, issue resolution, and adaptability in fast-paced operational environments. It includes project planning and oversight, customer and stakeholder communication, and delivery of CrossLab solutions such as laboratory relocations, consulting, and 3D lab design. The position is based in Boston, Massachusetts, includes an option to work remotely, and requires extensive travel, often 50% or more.
Requirements
- Bachelor’s degree in a scientific or related field, or equivalent experience.
- At least 5 years of relevant professional experience, including at least 2 years in customer-facing field project management.
- Experience applying project management methodologies.
- Strong written and verbal communication skills.
- Experience working directly with external customers.
- Experience with data tools or reporting systems.
- Experience managing equipment manufacturers and third-party service providers.
- Experience in busy laboratory environments, instrument service, or equipment maintenance.
- Ability and willingness to travel extensively, often 50% or more, and spend sustained time on-site during critical project phases.
- Strong project management foundation, detail orientation, adaptability, and ability to manage multiple priorities in dynamic, fast-paced environments.
- Ability to lead meetings, provide clear updates, and maintain stakeholder alignment.
Nice To Haves
- PMP certification.
- Familiarity with GMP and/or GLP environments and requirements.
- Pharmaceutical or life sciences industry experience.
- Experience managing budgets, including quotes, purchase orders, and invoicing.
- Lean Six Sigma training or certification.
- Proficiency in MS Office and software tools such as Smartsheet, SAP, or Maximo (CMMS).
Responsibilities
- Lead on-site project execution, including vendor coordination and equipment-related activities.
- Monitor project progress, resolve issues in real time, and maintain momentum across multiple workstreams.
- Support solution design, scope development, and proposal activities.
- Develop and maintain project plans covering scope, schedule, budget, and resources.
- Coordinate with customers and stakeholders to align expectations and execution.
- Deliver CrossLab solutions, including laboratory relocations, consulting, and 3D lab design.
- Lead meetings, drive project progress, maintain documentation, and build strong relationships with customers, internal teams, and third-party vendors.
- Contribute across the full project lifecycle, from early solution development through execution and closeout.
Benefits
- Eligible for bonus, stock, and benefits.
- Option to work remotely.
- Reimbursement for personal vehicle usage in the US.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
