Field Product Manager

Channel Fusion • Hiawatha, IA

8h

About The Position

Channel Fusion is building a Product organization for the first time. We're a 20+ year channel marketing and incentive management company with 30+ enterprise clients — and we're transitioning from a services-heavy model to a product-led one. The Field Product Manager is at the center of that shift. This is not a traditional Product Manager role. You won't sit in a back office writing PRDs that get thrown over the wall. You'll be embedded with enterprise clients — paired 1:1 with a Forward Deployed Engineer — translating complex client needs into precise technical specifications with clear acceptance criteria. You are the person who decides what gets built and why, while engineering decides how. The single biggest quality problem at Channel Fusion today is that work enters engineering sprints without proper specs. You fix that.

Requirements

• 5+ years in Product Management, Solutions Consulting, Solutions Engineering, or Technical Business Analysis in B2B SaaS or enterprise technology
• Demonstrated ability to write technical specifications with measurable acceptance criteria
• Experience working directly with enterprise clients (not just internal stakeholders) to translate business needs into technical requirements
• Strong understanding of APIs, data integrations, and how enterprise software systems connect
• Experience triaging competing priorities across multiple clients or products
• Comfort with ambiguity
• Proven ability to leverage AI for requirements analysis, competitive intelligence gathering, and rapid prototyping of product specs

Nice To Haves

• Experience in channel marketing, incentive management, partner enablement, or dealer/distributor platforms
• Background at companies that have transitioned from services-heavy to product-led models
• Familiarity with agile/scrum workflows and sprint planning
• Experience with data ecosystem mapping (ETL, data warehousing, client data integrations)
• Understanding of AI/ML product features

Responsibilities

• Translate client needs into detailed technical specs with measurable acceptance criteria. Nothing enters an engineering sprint without your sign-off on spec quality.
• Decide what gets built and why, while engineering decides how.
• Say "yes, no, or not yet" to client feature requests on your accounts by assessing each request against the bespoke vs. platform classification framework.
• Determine for each piece of client work: Is this a platform feature (one-to-many)? Bespoke with platform potential (build with abstraction)? Pure professional services (separate P&L)? Maintenance (bug fix with regression gate)?
• Engage technically with clients, understanding their business, their data flows, their pain points. Pair with the Forward Deployed Engineer to bridge business requirements and technical implementation.
• Define what "done" looks like for every piece of work. Assess if a defect reveals a spec gap and close it.
• Work daily with the CSM (who owns the relationship) and the FDE (who owns the technical implementation). Feed patterns back to the Director of Product for roadmap decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed