Field Process Engineer

ASM•Phoenix, AZ

6d•Onsite

About The Position

As a member of ASM’s Global Sales and Services business unit, the Field Process Engineer is part of the HVM (High Volume Manufacturing) Field Process Engineering team, which serves as the on-site technical bridge between customers, ASM Field Service, account leadership, and global product teams. The role supports ASM Synergis and Pulsar thermal ALD deposition systems at a customer fab in North Phoenix, Arizona. The engineer works with customers and internal teams on process performance, equipment qualification, tool-to-tool matching, troubleshooting, and continuous improvement in a high-volume semiconductor manufacturing environment. This is an early-career opportunity to gain hands-on experience with thermal ALD, thin-film deposition, semiconductor processing, and advanced semiconductor equipment; new college graduates are encouraged to apply.

Requirements

Bachelor’s or master’s degree in Chemical Engineering, Materials Science, Chemistry, Electrical Engineering, Mechanical Engineering, Physics, or a closely related technical discipline.
0–3 years of relevant experience; new college graduates are welcome to apply.
Academic, research, internship, or industry exposure to thermal ALD, thin-film deposition, semiconductor processing, surface chemistry, reaction kinetics, vacuum systems, gases, pressure, flow, or related technologies.
Ability to analyze experimental and process data using tools such as JMP, Python, MATLAB, Excel, or similar analytical tools.
Strong technical fundamentals and ability to learn complex semiconductor processes and equipment.
Strong English communication skills and ability to communicate effectively with customers and cross-functional teams.
Ability to work on-site in a customer semiconductor fab and cleanroom environment in North Phoenix.
Strong ownership, accountability, organization, and attention to detail.
Ability to remain structured and communicate clearly while working through urgent or incomplete technical information.
Flexibility to support extended hours or weekends when required for qualifications, escalations, or critical customer needs.
Ability to travel as needed for training or technical support.

Nice To Haves

Hands-on academic, internship, research, or industry experience with thermal ALD or thin-film deposition.
Familiarity with ALD fundamentals, including precursor chemistry, surface reactions, temperature effects, film growth, uniformity, and process optimization.
Experience with semiconductor equipment manufacturers, OEM suppliers, or semiconductor manufacturing environments.
Experience with DOE, SPC, statistical analysis, metrology, or thin-film characterization.
Previous cleanroom, fab, laboratory, or semiconductor equipment experience.
Strong customer-facing mindset and ability to collaborate effectively across technical teams and cultures.
Mandarin proficiency.

Responsibilities

Support ASM Synergis and Pulsar thermal ALD systems through installation, start-up, qualification, HVM ramp, and production-support activities.
Monitor process performance, tool-to-tool matching, process stability, and customer specifications through structured data review and follow-up.
Partner with Field Service Engineers, customer engineers, and global technical teams to troubleshoot and resolve process- and equipment-related issues.
Assist with experiments and data analysis for process qualification, troubleshooting, continuous improvement, and process-window optimization.
Collect and analyze process, metrology, tool-state, and chamber-performance data to support technical decisions.
Use structured problem-solving techniques, DOE, SPC, baseline comparisons, and statistical analysis to understand process behavior.
Support analysis of thin-film characteristics, including thickness, uniformity, particles and defects, composition, and other relevant process outputs.
Communicate technical findings, actions, risks, and next steps clearly to customers and internal stakeholders.
Document issue timelines, experimental results, troubleshooting activities, action plans, and lessons learned.
Support critical customer needs and escalations while maintaining discipline around safety, controlled changes, confidentiality, and customer and ASM intellectual property.