Edmonton Field Partsperson- Vendor Managed Inventory (VMI)

Finning•Edmonton, AB

8d•Hybrid

About The Position

Finning Canada is seeking a Field Partsperson - Vendor Managed Inventory (VMI) to join their team in Edmonton, AB. This permanent, full-time, unionized position operates Monday to Friday, 40 hours per week. The role involves supporting customers by managing inventory, coordinating parts requirements, and ensuring timely delivery of parts to facilitate equipment maintenance and repair. This position blends customer service, inventory management, logistics coordination, and parts support within both shop and field settings.

Requirements

Journeyperson Parts Technician Certification (Red Seal preferred)
Previous experience in parts sales, warehousing, front counter operations, inventory management, or customer support
Experience working directly with customers in field or industrial environments
Strong customer service and communication skills
Ability to work independently with minimal supervision
Strong computer skills and experience working with multiple software platforms
Valid Class 5 Driver's Licence with an acceptable driving record
Ability to operate an F550 Flat Deck truck on a daily basis
Ability to meet customer site access requirements, including clean-shaven requirements where applicable
Ability to obtain and maintain customer site access approval
WHMIS, TDG, and First Aid certification will be required upon hire
Successful completion of all customer site screening requirements, including full-panel testing

Nice To Haves

Caterpillar product knowledge is considered a strong asset
Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation, and Microsoft Office is considered an asset
Industry experience in mining, heavy construction, and technology products is considered an asset
Previous field experience is an asset
Forklift and Crane & Rigging experience are assets (training available)

Responsibilities

Process and coordinate parts orders and deliveries
Manage on-site inventory, including counting, ordering, stocking, and replenishment activities
Coordinate parts requirements related to customer equipment maintenance and repair in the field
Ensure accurate required-by dates are entered into company systems
Communicate estimated delivery dates and order updates to customer contacts
Complete daily EJHAs and monthly vehicle inspections
Attend team meetings, training sessions, and development activities as required
Deliver parts to customer and company locations as directed by the Regional Parts Manager and VMI Team
Participate in parts-related projects, initiatives, and assignments
Support call quality and performance improvement initiatives
Source non-Caterpillar parts as required
Manage backordered parts
Prepare weekly inventory usage reports for customers
Provide shop and field parts support when working from the branch