Field Parts Associate

Crown Equipment•Las Vegas, NV

1d•Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking knowledgeable, customer-focused individuals to join their team as Field Parts Associates. This role involves delivering parts to customers, training them on ordering procedures, identifying opportunities for additional parts sales, and maintaining accurate parts inventories. Crown emphasizes employee investment, professional development, and a culture of passionate people and inspired innovation. They are looking for individuals with experience in auto, diesel, aircraft, or forklift mechanics who are customer-focused.

Requirements

2-4 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks
Legally authorized to work in the United States (no sponsorship provided)

Nice To Haves

Two years of experience as a technical parts representative or field service technician within the material handling industry
Knowledge of service parts inventory control
Good written and verbal communication, organizational, problem-solving, and customer care skills

Responsibilities

Deliver parts to existing consignment and non-consignment customers.
Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
Identify and sell additional parts products to existing accounts.
Maintain proper paperwork and account management files.
Maintain accurate, organized, and timely parts inventories within van and customer locations.
Perform other duties as assigned inside and outside the parts department.