Field Parts Associate

Crown Equipment Corporation•Houston, TX

8d•Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking a Field Parts Associate. This role involves delivering parts to customers, training them on ordering procedures and inventory management to maximize equipment uptime and satisfaction, identifying and selling additional parts products, maintaining accurate paperwork and customer files, and managing parts inventories within a van and at customer locations. The position also includes performing other duties as assigned within and outside the parts department.

Requirements

2-4 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks
Legally authorized to work in the United States

Nice To Haves

Two years of experience as a technical parts representative or field service technician within the material handling industry preferred
Knowledge of service parts inventory control
Good written and verbal communication, organizational, problem-solving, and customer care skills

Responsibilities

Deliver parts to existing consignment and non-consignment customers.
Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
Identify and sell additional parts products to existing accounts.
Maintain proper paperwork and account management files.
Maintain accurate, organized, and timely parts inventories within van and customer locations.
Perform other duties as assigned inside and outside the parts department.