Field Outreach Representative

Monogram Health•Nashville, TN

3d•Remote

About The Position

At Monogram Health, we bring personalized care into the homes of people living with complex chronic conditions. This is a field-based, performance-driven role for someone who thrives on independence, loves building rapport quickly, and wants their work to mean something beyond a number. You will be out in the community every day, meeting eligible patients at home, earning their trust, and helping them take a step that could genuinely improve their health. Healthcare experience is not required, and we will provide training and support to help you succeed. This role is ideal for individuals who enjoy connecting with new people, discovering pain points through conversation, and staying organized while working independently in the field. Top performers are self-motivated, goal-oriented, and resilient, with the ability to overcome objections, understand patient needs, and consistently achieve strong results. They are energized by making a difference in patients' lives while reaching ambitious performance objectives. Some patients are difficult to reach through phone calls, emails, or traditional outreach. By meeting them face to face, you can build trust, make healthcare information easier to understand, and connect them with support that may improve their health and quality of life. Every conversation is an opportunity to make a meaningful difference.

Requirements

High school diploma or GED
Valid driver’s license, reliable transportation, and willingness to travel throughout the assigned territory each day
Comfort with high-volume, in-person, door-to-door outreach, this is a field role
Strong communication, relationship-building, organization, and follow-up skills
Self-motivation, resilience, adaptability, and comfort working independently toward measurable goals

Nice To Haves

Bachelor’s degree or experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction
Comfort using CRM tools to document interactions, organize follow-up activity, and track progress
No prior healthcare experience is required. If your experience is transferable and this role interests you, we encourage you to apply.

Responsibilities

Visit eligible patients in their homes and introduce them to the Monogram Health program
Build trust through respectful, face-to-face conversations, listen to patient needs, answer questions, and help eligible patients feel comfortable enrolling
Work toward clear daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals
Route efficiently across assigned patients, complete scheduled visits, and conduct consistent follow-up to support patient engagement and enrollment goals.
Keep accurate CRM records, track follow-up activity, and stay accountable to monthly individual performance goals