Field Ops Technician

Empire AccessScranton, PA
Onsite

About The Position

Join the Team as a Field Ops Technician! Empire Fiber is seeking someone to join our Field Ops Department within the following areas: Batavia, NY | Lehigh Valley, PA | Scranton, PA Are you someone who loves working outdoors, solving problems, and staying hands-on with technology? Do you thrive in a fast-paced environment where every day is different? If so, we want YOU on our team! We are seeking a motivated and dependable Field Ops Technician to help support and maintain our growing network infrastructure and field operations. This is a great opportunity for someone who enjoys teamwork, independence, and building something that keeps communities connected.

Requirements

  • Strong mechanical and technical aptitude
  • Ability to work outdoors in varying weather conditions
  • Comfortable working independently and as part of a team
  • Strong communication and problem-solving skills
  • Ability to prioritize tasks and adapt to changing needs
  • Valid driver’s license with a clean driving record required

Nice To Haves

  • Experience in telecommunications, utilities, construction, or field operations is a plus

Responsibilities

  • Perform installation, maintenance, troubleshooting, and repair of field equipment and network infrastructure
  • Support construction, service delivery, and connectivity projects in the field
  • Read and interpret maps, prints, and technical documentation
  • Assist with underground and aerial operations, including splicing and connectivity work
  • Coordinate with internal departments, contractors, and vendors to ensure projects stay on schedule
  • Respond to service issues and provide excellent customer support when needed
  • Maintain accurate documentation and workflow updates
  • Operate company vehicles, tools, and equipment safely and responsibly

Benefits

  • Competitive pay
  • Benefits
  • Opportunities for training and career growth
  • Dynamic and supportive team environment
  • The chance to make a real impact in the communities we serve
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