Field Ops Technician

Empire Access•Scranton, PA

6h•Onsite

About The Position

Join the Team as a Field Ops Technician! Empire Fiber is seeking someone to join our Field Ops Department within the following areas: Batavia, NY | Lehigh Valley, PA | Scranton, PA Are you someone who loves working outdoors, solving problems, and staying hands-on with technology? Do you thrive in a fast-paced environment where every day is different? If so, we want YOU on our team! We are seeking a motivated and dependable Field Ops Technician to help support and maintain our growing network infrastructure and field operations. This is a great opportunity for someone who enjoys teamwork, independence, and building something that keeps communities connected.

Requirements

Strong mechanical and technical aptitude
Ability to work outdoors in varying weather conditions
Comfortable working independently and as part of a team
Strong communication and problem-solving skills
Ability to prioritize tasks and adapt to changing needs
Valid driver’s license with a clean driving record required

Nice To Haves

Experience in telecommunications, utilities, construction, or field operations is a plus

Responsibilities

Perform installation, maintenance, troubleshooting, and repair of field equipment and network infrastructure
Support construction, service delivery, and connectivity projects in the field
Read and interpret maps, prints, and technical documentation
Assist with underground and aerial operations, including splicing and connectivity work
Coordinate with internal departments, contractors, and vendors to ensure projects stay on schedule
Respond to service issues and provide excellent customer support when needed
Maintain accurate documentation and workflow updates
Operate company vehicles, tools, and equipment safely and responsibly