Field Ops Supervisor

Bright Event Rentals LLC•Austin, TX

3d•$70,000 - $80,000•Onsite

About The Position

The Field Operations Supervisor is responsible for guaranteeing safety, efficiency, and client satisfaction in the field. This role manages staff for the timely and successful delivery, setup, removal, and pickup of all rental equipment per the client's specifications, ensuring every event is executed in accordance with the contract in a cost-efficient, accurate, and safe manner. The Field Operations Supervisor works closely with sales, dispatch, vendors, and clients, and reports to the Field Operations Manager and Operations Manager.

Requirements

Event industry experience
Proven experience supervising staff, with strong management, mentoring, and leadership skills
Strong customer service, problem-solving, and organizational skills with attention to detail; adaptable to a fast-paced environment while balancing several events at a time
Ability to coordinate field activities across daily, short-term, and long-term production objectives
Computer skills, including familiarity with Microsoft Outlook
Valid driver's license with a driving record that meets company/insurance standards
Ability to pass a background check and drug test
Open availability to work a flexible schedule, including weekends and overtime as needed
Ability to sit and drive for extended hours and regularly lift and/or move objects 50–100 lbs
Ability to work in varying weather and noise conditions; regularly required to use hands to handle or feel, reach with hands and arms, stoop, kneel, crouch, climb, or crawl; specific vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus
Event management-related operations experience
Bilingual skills to communicate with our clients and team members
Familiarity with dispatch, routing, and fleet management systems

Nice To Haves

Experience with tent installation, staging, or large-scale event structures
Forklift certification or experience operating warehouse equipment
CDL or experience driving box trucks / 26-ft vehicles
Experience reading site plans, CAD layouts, or event diagrams
Experience with rental management or inventory software (e.g., Point of Rental)
Familiarity with routing/dispatch software (e.g., Samsara)
Experience reading site plans, CAD layouts, or event diagrams

Responsibilities

Manage field staff for the timely and successful delivery, set up, removal, and pick up of all rental equipment per client specifications
Oversee production meetings with sales, dispatch, Field Operations, vendors, and clients to ensure effective communication and outcomes
Promote safety through the Bright Safety Plan, ensuring PPE use and adherence to safety standards
Lead training in time management, equipment handling, and installation
Ensure compliance with Bright policies and professional standards
Assist with fleet management, including repairs, maintenance, and fuel costs
Manage labor schedules and develop plans to meet monthly goals
Conduct pre-event site visits to ensure all logistics are accounted for
Provide dispatch support for efficient routing and meeting client expectations
Ensure high-quality inventory and installations to guarantee client satisfaction