Field Operations Trainer

RJW Logistics Group • Romeoville, IL

6d • Onsite

About The Position

The Field Operations Trainer will be a subject matter expert on using Alchemy Manager, Player, Coach, and Playbook. This role involves facilitating training for new hires, including OSHA and RJW Safety training, and classroom functional training. The trainer will also conduct observations on other trainers and employees, coordinate with operations and EHS for annual refresher and cross-training, and generate reports to track training progress. Additionally, they will train new trainers on Alchemy and partner with Training Supervisors/Lead Trainers on onboarding coordination. MHE certification is a plus, and knowledge of warehousing is preferred. Previous training/facilitating experience is required. A flexible schedule is necessary to work 1st, 2nd, or split shifts. The Field Operations Trainer conducts Day 1 onboarding training after orientation, rotating across four buildings. If not conducting onboarding, they will facilitate refresher training. On Tuesdays, they start classroom training and then hand off to Warehouse Trainers for On-the-Job training. New hire training takes approximately 1 hour. The role also involves conducting annual refresher training or other classroom training for employees being cross-trained into different functions. Flexibility in schedule is needed to cover all shifts, and strong organizational and coordination skills are required for planning and scheduling. A good understanding of warehouse operations and SOPs is necessary for observations, identifying gaps, and assessing skills for job qualification certification.

Requirements

• At least 3 years of experience as a field operations trainer.
• MicroSoft office products, Word, Excel, PowerPoint and Teams.
• Outlook email.
• Previous training / facilitating experience.
• Demonstrated background in delivering training on various subjects and policies.

Nice To Haves

• MHE certification is not required but a plus.
• Knowledge of warehousing is preferred.
• 2-3 years knowledge in Warehousing, Logistics or 3PL preferred.

Responsibilities

• Responsible for maintaining training records.
• Facilitates classroom training both safety and operational, for new hires during onboarding for all warehouse employees.
• Facilitates classroom training refresher safety training and operational cross training for all warehouse employees.
• Monitor training progress through reporting in Alchemy system.
• Conduct observations on trainers and employees as needed.
• Partner with Operations to schedule training for regulatory OSHA training and company policies.
• Understands various teaching methods and can provide constructive feedback, while maintaining positive rapport with employees.
• Willing to work off shifts or other sites as needed for training demands.
• Promote culture of safety by ensuring employees are trained in safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED