Field Operations Tech

Arium Networks • Dallas, TX

18d • Hybrid

About The Position

Arium Networks builds and operates small cell networks that are shaping the future of wireless connectivity. As demand for faster, more reliable wireless coverage continues to grow, small cell technology is becoming essential to how communities stay connected. Our company brings together an established infrastructure, existing client base, and deep industry expertise, while offering the rare opportunity to step into an early‑stage environment where your ideas matter and your contributions shape what comes next - helping define how we work, what we build, and how we scale. Joining Arium Networks allows you to grow your career while building technology that will influence how people connect in the years ahead.
ABOUT THE ROLE
Technician in the National Network Operations Organization that is responsible for the installation, testing, and maintenance of high-speed fiber optic transmission equipment, circuits and small cell networks. Typical responsibilities are small cell circuit delivery, resolution of reactive maintenance/change management tickets as well as the completion of preventative maintenance and quality review tasks.

Requirements

• High School Degree or equivalent required
• Two (2)+ years experience working as a field technician in the communications industry.
• Experience with fiber optic testing or Wireless/Wireline Operations OSP/ISP experience. Knowledge of Coax and Low voltage trouble shooting
• Ability to safely drive and operate a Arium Networks boom truck in the public right of way.
• Ability to communicate both verbally and in writing in a clear and concise manner
• Ability to work in Web Based ticketing and network monitoring systems
• Ability to work independently with minimal guidance, while managing time for maximum efficiency.
• Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory
• Possess a valid state driver’s license with a non-negligent driving record

Nice To Haves

• Associates or two-year Technical degree strongly preferred
• Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred

Responsibilities

• Perform all activities in a manner to ensure the safety of yourself, team, customers and the public.
• Respond to all network outages, impairments and emergencies in assigned area.
• Complete all required preventative maintenance inspections to Arium Networks standards.
• Work with fiber optic related test equipment including Network Tester, OTDR, Optical Power Meter, Optical Fiber Identifier and Multimeter.
• Operate and understand RF and Small Cell related test equipment, such as Antenna/PIM analyzer, RF power meter, Spectrum analyzer and a Signal generator.
• Perform advanced analysis and troubleshooting of issues while assisting the NOC and customers.
• Perform site survey and quality review of remote locations to ensure company standards are met.
• Perform both hardware and software updates and/or changes to remote site equipment as necessary.
• Operate PC or similar devices to gain access to Network nodes and Small Cell Network elements as well as assigned administrative tasks.
• Work efficiently and effectively with cross-functional departments and peers.
• Responsible for compliance with All Arium Networks policies and procedures.
• Participate in on-call rotation schedule for nights and weekend coverage.
• Safe work practices must be followed along with integrity and quality.

Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement for eligible tuition and fees.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED