Field Operations Specialist (Dayton, OH)

AirGarage•Dayton, OH
•$20 - $20•Onsite

About The Position

The Field Operations Specialist is an on-site, part-time role supporting AirGarage’s parking operations in Dayton, Ohio. Employed by TalentBurst, AirGarage’s Employer of Record partner, the specialist works as part of AirGarage’s field team at one or more parking lots or garages. The role involves patrolling assigned properties, verifying parking payments, issuing citations when needed, and helping customers have a smooth experience. The stated schedule is Thursday through Saturday, 6 PM to midnight; nights and weekends are required. Specialists may also perform location-dependent tasks such as light litter pickup, coordinating with outside maintenance vendors, assisting with ground-level signage, or directing traffic and answering customer questions during events. The specialist must be comfortable working outdoors in a parking lot or garage and independently managing their workflow.

Requirements

  • Own a modern smartphone with a reliable data plan to operate the Space Force enforcement software.
  • Have reliable transportation to and from assigned locations.
  • Strong time-management skills and ability to work independently without direct on-site supervision.
  • A positive, professional attitude when engaging with customers and property stakeholders.
  • Be at least 18 years old and authorized to work in the United States.
  • Successfully complete a standard background check.
  • Have a valid driver's license.
  • Successfully complete a motor vehicle record (MVR) check.
  • Ability to be on your feet for several hours at a time outdoors in a working parking lot or garage environment.

Nice To Haves

  • Previous experience in customer service, security, or parking operations; experience is a plus but not required.

Responsibilities

  • Regularly patrol assigned parking lots or garages on foot and check parked vehicles; moving vehicles is not required.
  • Provide coverage across multiple locations in the assigned area as needed.
  • Use the Space Force app on a smartphone to scan license plates and verify active payments.
  • Issue citations to vehicles that have not paid through the app and leave a physical notice when needed.
  • In some markets, immobilize repeat violators using a boot.
  • Help customers understand how to pay and guide them through the app when needed.
  • Depending on the assigned location, pick up light trash and litter.
  • Depending on the assigned location, coordinate with outside vendors about maintenance needs.
  • Depending on the assigned location, assist with ground-level signage, such as swapping A-frame graphics.
  • At some locations, help direct traffic into the lot, particularly during events, and assist customers with questions or pricing.
  • Manage work independently and ensure assigned lots or garages meet company standards.

Benefits

  • Access to medical, dental, and vision insurance plans for full-time team members working 30 or more hours per week.
  • Eligibility to enroll in a company 401(k) plan.
  • Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
  • Growth opportunities within the company.
  • Autonomy to manage workflow and take ownership of assigned locations.
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