Field Operations Representative

Midas•Valparaiso, IN

5d•Hybrid

About The Position

Touch of Gold, a Midas franchise operation, is hiring a Field Operations Representative to work hands-on with our store teams — not just report on them. You'll travel daily to stores across the district (trips up to 2 hours one way) to reconcile cash, work repair orders, straighten out cores and returns, correct brand and store-condition issues, and handle maintenance items — fixing what you can while you're there instead of just writing it down. You'll also serve as our emergency backup manager, stepping in to run a store on short notice if a Store Manager or Assistant Manager calls out sick or is on vacation.

Requirements

Experience in automotive service, tire/auto retail, or multi-unit field operations
Comfortable with hands-on shop and counter work, not just clipboard audits
Sharp with numbers — cash handling, reconciliation, spotting discrepancies
Reliable personal transportation and willingness to travel daily, including trips up to 2 hours one way
Valid driver's license
Flexible availability to cover a store on short notice

Responsibilities

Audit and reconcile cash, deposits, and drawer counts
Track down repair orders and vehicles that don't match up, and help close them out
Keep cores, returns, and parts inventory clean and accounted for
Monitor catalytic converter control and chase down anything missing
Check uniform, brand, and store-condition standards — and fix what you can onsite
Review vendor spend and inventory counts for accuracy
Step in as acting store manager when needed to keep a location running