Field Operations Manager

Advantage Sales & Marketing dba Advantage SolutionsChicago, IL
Hybrid

About The Position

The Field Operations Manager (FOM) will support a large-scale field marketing program. The FOM will oversee key operational functions that enable field team success, including payroll administration, reporting, and training. Beyond day-to-day operations, the FOM will play a critical role in identifying opportunities to strengthen brand affinity, developing strategic plans to capitalize on those opportunities, and activating meaningful consumer experiences within key communities. This role is for North America’s leading business solutions provider in the adult beverage industry.

Requirements

  • 4–6 years experience in relevant field
  • Bachelor’s degree
  • Excellent written and verbal communication skills
  • Good interpersonal skills and strong prioritization skills
  • Ability to work in a fast-paced environment
  • Proficiency in common productivity software including spreadsheet, presentation, and word processing tools
  • Ability to research and analyze data effectively
  • Ability to manage team communications on occasion nights & weekends.
  • Proficient with Microsoft Office – PowerPoint & Excel.
  • Ability to drive and travel as needed.
  • Ability to exercise sound judgment
  • Ability to make oral presentations
  • Ability to work effectively with management
  • Ability to visualize and plan objectives and goals strategically
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Track record of building and maintaining customer/client relationships
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
  • Basic computer skills including familiarity with Word, Excel, and Internet usage

Nice To Haves

  • Prefer experience with marketing/agency environment in the adult beverage industry.

Responsibilities

  • Day-to-day management of a team of field managers.
  • Serve as point of contact for daily operations.
  • Train and develop new team members and coach on opportunities during market visits and team calls.
  • Manage the daily, weekly, and monthly needs of the assigned territory and team, ensuring information is shared in a timely manner with leadership and client teams.
  • Proactively manage business objectives and sales goals for assigned locations.
  • Identify sales training opportunities and create and execute return-on-investment-based action plans.
  • Build and maintain strong relationships across assigned locations with client partners.
  • Leverage relationships to increase sales of client products and services.
  • Analyze territory and location performance data to develop and execute strategies required to meet or exceed business objectives and sales targets.
  • Manage team budgets, monthly targets, and incentive tracking.
  • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources.
  • May delegate work of others and provide guidance, direction and mentoring to indirect reports.

Benefits

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off
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