Field Operations Manager, Large Format

Orange Barrel Media•Columbus, OH

7h•$70,000 - $80,000

About The Position

The Field Operations Manager, Large Format owns day-to-day operations of Orange Barrel Media’s airport advertising assets across the United States, with a primary focus on maintaining and upgrading static and digital out-of-home displays throughout their lifecycle. The role reviews completed installations, manages punch lists through handoff, and supports the wider Large Format Operations team on non-airport assets. The position involves working independently with contractors at job sites, coordinating airport access and site visits, keeping asset and service records, troubleshooting equipment, tracking issues, and reporting on open or recurring problems. It requires nationwide travel of up to 40%, typically in 1–2 day trips, and some work during overnight or off-peak hours to align with airport access windows. Work is otherwise performed in the office or remotely.

Requirements

At least 4 years of experience in audio-visual or similar roles, with training in AV systems and IT infrastructure.
Hands-on experience with commercial displays, LED walls, and media players.
Solid IT and networking knowledge, including IP networking, remote device management, cellular and wired connectivity, and basic troubleshooting.
Working structural knowledge, including mounting systems, framing, load and anchoring, and reading structural and electrical drawings.
Proven experience managing contractors and multi-site projects to schedule and budget.
Ability to travel nationwide up to 40%, including overnight and short-notice trips.
Highly organized and self-directed, with the ability to book travel and manage one’s own calendar.
Valid driver's license and ability to pass airport security background checks and obtain badging.
Clear written and verbal communication with contractors, airport staff, and internal teams.

Nice To Haves

Bachelor's degree in audio-visual, engineering, IT, construction management, or a related field, or equivalent experience.
Prior experience working in airports or other secured, high-traffic public venues.
Experience with digital signage content management systems (CMS) and remote monitoring platforms.
Familiarity with basic low-voltage electrical work.
OSHA 10 certification.
Hands-on experience with LED display processing.
Hands-on experience with video matrix switching and AVoIP (AV over IP).
Hands-on experience with IT infrastructure, such as routers and network equipment.
Experience with SiteTracker.
Experience with Asana.
Experience with Smartsheet.

Responsibilities

Own uptime, image quality, content playback, and physical condition of live airport assets.
Plan routine maintenance for airport displays, media players, network equipment, and structures.
Troubleshoot equipment remotely and on site with local contractors, including video switchers, network switches, LCD and LED monitors, and large-format OOH LED displays; escalate issues to vendors as needed.
Maintain accurate records of hardware, network setup, asset condition, and service history.
Build working relationships with airport authorities and on-site facilities teams.
Review completed installations against plans and manage punch lists through handoff.
Provide operational input to the project team.
Log, prioritize, and track issue tickets with the broader operations team.
Report on open issues and recurring problems and recommend fixes.
Schedule contractors and site visits around airport access, security, and badging requirements.
Verify completed contractor work and approve invoices against scope.
Support the Large Format Operations team on non-airport assets, including inventory, maintenance, and troubleshooting.
Book travel and group site visits to reduce cost.
Submit expense reports and status updates to the Large Format Operations Manager.