Field Operations Manager
About The Position
SUPERCHARGE your career here at PHFM! This role is responsible for coordinating the service levels at the sites in your geographic area with our customers and Contract Partners. You would have a portfolio of approximately 300 sites. This includes contract partner and site responsibility for key or high maintenance locations and/or sites in your area including inspections each month with the goal of seeing all sites once per quarter. Quality Service Inspectors would also be in your market doing inspections so that all sites are seen once every 60 days. You will initiate contact with our Contract Partners to ensure they understand our Scope of Work, business requirements and how the Exterior Services team operates. You would be responsible for hiring Contract Partners for relinking sites and help source Contract Partner’s locally if need be. You would have the autonomy to hire and terminate Contract Partner’s if needed to correct service levels for our customers. Meet with Contract Partners and customers on site as needed to ensure that service levels and/or requests from customers are being met. This could be site, DM or Regional Level. Identify potential quality problems at customer sites and recommend corrective/preventative actions. Measure potential customer sites and report inventories to the corporate office as preparation for proposal submission.
Requirements
- Minimum of two years of professional commercial landscape maintenance experience required, including hands-on expertise in landscape care, horticulture practices, irrigation system operation and repair, turf management, and fertilization techniques.
- Minimum of two years’ experience in hiring, leading, and managing landscape contractor personnel, including oversight of crews performing mowing, trimming, irrigation, seasonal services, and general grounds care.
- Must pass an MVR, background, and drug test.
Nice To Haves
- Experience in landscape enhancement or installation projects—such as plant selection, bed preparation, pruning, mulching, and seasonal color installation—is strongly preferred.
- Snow management experience is required dependent upon geographic territory.
Responsibilities
- Coordinating the service levels at the sites in your geographic area with our customers and Contract Partners.
- Contract Partner and site responsibility for key or high maintenance locations and/or sites in your area including inspections each month with the goal of seeing all sites once per quarter.
- Initiate contact with our Contract Partners to ensure they understand our Scope of Work, business requirements and how the Exterior Services team operates.
- Responsible for hiring Contract Partners for relinking sites and help source Contract Partner’s locally if need be.
- Hiring and terminating Contract Partner’s if needed to correct service levels for our customers.
- Meet with Contract Partners and customers on site as needed to ensure that service levels and/or requests from customers are being met.
- Identify potential quality problems at customer sites and recommend corrective/preventative actions.
- Measure potential customer sites and report inventories to the corporate office as preparation for proposal submission.
Benefits
- Comprehensive benefits plan with multiple plan options for medical and dental.
- Vision, HSA, Voluntary Life, FSA, Dependent Care and additional voluntary benefits
- Company paid long term disability and life insurance.
- 11 Paid company holidays.
- Paid Time Off
- 401(k) plan
- Weekly car allowance of $117.31 per week
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
