Field Operations Manager

S&K Building Services•Lansing, MI

13d•$65,000 - $75,000•Hybrid

About The Position

S&K Building Services is growing and looking for a driven, hands-on leader to step in as their next Operations Manager. This role is for someone who thrives in a fast-paced environment, knows how to lead teams in the field, and takes pride in getting the job done safely, efficiently, and correctly. The Operations Manager will own daily operations from dispatch to quality control, training to safety, serving as the driving force behind how work gets done and how teams succeed.

Requirements

2+ years of operations, field service, or team leadership experience
Strong knowledge of safety protocols and job site best practices
Proven ability to train teams and hold people accountable
Excellent communication and problem-solving skills
A high level of organization and follow-through
Comfort with scheduling systems, inventory tracking, and Microsoft Office
Valid driver's license and ability to be in the field regularly

Nice To Haves

Bilingual (English/Spanish) a plus

Responsibilities

Lead daily field operations, including scheduling, dispatch, and job coordination
Keep safety at the forefront-conduct site visits and enforce company standards
Train, coach, and develop technicians to perform at their best
Drive accountability and performance across your team
Ensure top-tier quality on every job, every time
Manage inventory, equipment, and shop organization
Track job progress, handle reschedules, and keep communication flowing
Review completed work to ensure accuracy and readiness for invoicing
Support strong customer relationships through consistent execution and service
Jump into the field when needed to support the team and get the job done