Field Operations Lead - Combat Training Center (CTC)

V2X•Fort Polk, LA

4d•Onsite

About The Position

The Field Operations Lead manages site-focused facilities, maintenance, and training operations related to the Combat Training Center (CTC) at Fort Polk / Fort Johnson, Louisiana. The role coordinates scheduled, preventive, and corrective maintenance for applicable devices and supports implementation of training programs tailored to the site's functional area. The Lead works with the CTC Site Manager, FOCUS Center Managers, and Integrators / IPT Leads to provide resources and support for surge requirements, including major training exercises. The position also serves as CTC Project Manager and mentors and coaches field operations personnel. The role coordinates operational aspects of projects, monitors progress, addresses project issues, supports Technical Data Package (TDP) development and may oversee TDP performance areas. It participates in recurring program and customer meetings, uses approved controls and reports to measure progress and identify potential issues, and helps ensure contract commitments and program policies are met. The position operates in a split indoor and outdoor environment, with exposure to variable weather conditions such as heat, cold, rain, and wind. Physical activity includes walking, standing, and inspecting equipment. Candidates must possess an active Secret (Tier 3) security clearance. The posting notes that the position description may change as needed to meet program or company requirements.

Requirements

Master's degree and five years of related experience, or bachelor's degree and ten years of related experience, or associate's degree / high school diploma and fourteen years of related experience.
Active Secret (Tier 3) level security clearance.
Physical activity includes walking, standing, and inspecting equipment.
Ability to work in a split indoor and outdoor environment with exposure to variable weather conditions.

Responsibilities

Work with the CTC Site Manager and Integrators / IPT Leads to resource and support surge needs, including major training exercises.
Coordinate the operational aspects of ongoing projects and serve as a liaison between project management and Field Operations personnel.
Assess project issues and develop resolutions to meet productivity, quality, and client satisfaction goals and objectives.
Develop mechanisms to monitor project progress and support intervention and problem solving with project managers, line managers, and clients.
Support the Project Management Office (PMO) with TDP development and may oversee TDP performance areas.
Participate in recurring program and customer meetings.
Use approved control systems and reports to measure progress accurately, identify potential problems in time for corrective action, and help ensure the company's contract commitments are met.
Advise the Field Operations team of program responsibilities and obligations and ensure compliance with policies and procedures addressing programmatic matters.
Develop customer and program partnerships.
Mentor and coach field operations personnel through one-on-one guidance, support, and feedback.
Coordinate scheduled, preventive, and corrective maintenance for applicable devices and align it with comprehensive training programs tailored to the site's functional area.