Field Operations Coordinator

BinSentry•Kitchener, ON

1d•Remote

About The Position

BinSentry is an extremely fast-growing ag-tech company started in KW, Ontario, Canada. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities. With our technology, feed mills, commercial grain handling facilities, and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 60,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit www.binsentry.com We are seeking a Field Operations Coordinator (Part-Time, Weekend) to support the planning, coordination, and execution of field activities across North America. This role is critical in ensuring smooth weekend operations for ProSense FEED device installations, service visits, and removals, acting as the central point of coordination between customers, field technicians, service partners and internal teams. This is an ideal role for someone who thrives in fast-paced environments, enjoys problem-solving, and can effectively manage multiple moving parts in real time.

Requirements

Reliable smartphone with basic knowledge of how to use it and take basic measurements.
Strong organizational and coordination skills with the ability to manage multiple tasks simultaneously
Great communication skills to work with customers, field technicians and service partners
Positive attitude and service minded.
Solid work ethic and a high standard for yourself and respect for others
Comfortable working independently and making decisions in real time
Ability to work in all types of weather conditions
Physically able to climb over 40ft bins and lift more than 50lbs.

Nice To Haves

Working at heights certification, with a full understanding of how to use fall protection equipment, this is preferred but not required

Responsibilities

Coordinate and schedule weekend field activities, including device installs, service visits, and removals
Act as the primary point of contact for field technicians during weekend operations
Monitor job progress and proactively resolve scheduling or logistical conflicts
Communicate with customers to confirm appointments, provide updates, and ensure a high-quality experience
Track and update job statuses in internal systems (e.g., CRM, scheduling tools)
Escalate urgent issues and coordinate rapid response when needed
Identify opportunities to improve operational efficiency and weekend workflows