About The Position

The Field Operations Associate (FOA) supports contractor onboarding and office operations at Aerotek. The role ensures client pre-employment requirements, forms, policies, and onboarding documents remain current and are validated with Compliance departments. It manages onboarding packets and contractor screening and compliance processes, while providing front-office and candidate customer service. The associate also maintains office supplies, shipping, paperwork, and office directories.

Requirements

  • Customer- or sales-focused experience.
  • Experience in a team-oriented environment.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Keep client pre-employment requirements, forms, policies, and onboarding documents current and validated with Compliance departments.
  • Manage client onboarding packet requirements, including authorization forms, drug tests, and background checks, and update the Candidate Tracker with contractor data until candidates are cleared to start.
  • Enter and manage background checks, drug testing, and medical screening processes for contractors.
  • Manage contractor compliance with E-Verify requirements, including expired documents and compliance.
  • Provide front-office customer service by telephone and in the reception area.
  • Order, maintain, and organize office supplies; manage mailings and shipments; and file and maintain office paperwork and the office directory.
  • Provide customer service in every interaction to ensure a quality candidate experience.

Benefits

  • Medical, dental, and vision benefits.
  • HSA and 401(k) accounts.
  • 20 days of paid time off and paid holidays.
  • Parental/family leave.
  • Employee discounts.
  • Performance-based annual bonus potential of $4,000.
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