Field Office Technician - Secret or Top-Secret Clearance

S2i2•Bridgeport, WA

2d•$55,000 - $59,000•Onsite

About The Position

The Field Office Technician provides on-site technical support by deploying to CASTLE-NET program field offices to perform IT infrastructure and end-user device wellness checks. The role evaluates network performance, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies. The technician also assists with IT equipment disposal training and helps onsite personnel submit and manage IT issue tickets. The position is based onsite in Bridgeport, Washington, and requires travel. An active Secret or Top-Secret clearance is required. The listed salary range is $55,000–$59,000, and the application deadline is November 30, 2026.

Requirements

Bachelor's degree (or equivalent work experience) in IT, Computer Science, or a related field.
Four years of experience in IT and/or field or user support roles.
Strong technical knowledge of hardware, software, and network troubleshooting.
Experience with IT equipment setup and maintenance.
Strong problem-solving, analytical, communication, and interpersonal skills.
Ability to manage multiple tasks effectively.
Proficiency with remote support tools and ticketing systems.
Willingness to travel.
Active Secret or Top-Secret clearance.
One of the following certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, CND, GFACT, GSEC, or Security+.

Nice To Haves

Familiarity with the USACE IT environment and policies.

Responsibilities

Deploy to CASTLE-NET program field offices to conduct IT infrastructure and end-user device wellness checks.
Evaluate network performance.
Check conference room equipment.
Support end-user devices.
Ensure compliance with USACE IT policies.
Assist with IT equipment disposal training.
Support onsite personnel with IT issue ticketing.