Field Office Technician - Secret or Top-Secret Clearance

S2i2 Inc • Bridgeport, WA

10d • $55,000 - $59,000 • Onsite

About The Position

The Field Office Technician provides on-site technical support by deploying to CASTLE-NET program field offices to perform IT infrastructure and end-user device wellness checks. The role evaluates network performance, checks conference room equipment, supports end-user devices, and helps ensure compliance with USACE IT policies. The technician also assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.

This position is based on-site in Bridgeport, Washington, requires an active Secret or Top-Secret clearance, and requires willingness to travel. The listed salary range is $55,000–$59,000. The application deadline is November 30, 2026.

Requirements

• Bachelor's degree in IT, Computer Science, or a related field, or equivalent work experience.
• Four years of experience in IT and/or field/user support roles.
• Strong technical knowledge of hardware, software, and network troubleshooting.
• Experience with IT equipment setup and maintenance.
• Strong problem-solving, analytical, communication, and interpersonal skills, with the ability to manage multiple tasks effectively.
• Proficiency with remote support tools and ticketing systems.
• Willingness to travel.
• Active Secret or Top-Secret clearance.
• One required certification: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, CND, GFACT, GSEC, or Security+.

Nice To Haves

• Familiarity with the USACE IT environment and policies.

Responsibilities

• Deploy to CASTLE-NET program field offices to provide on-site technical support.
• Conduct IT infrastructure and end-user device wellness checks.
• Evaluate network performance.
• Check conference room equipment.
• Support end-user devices.
• Ensure compliance with USACE IT policies.
• Assist with IT equipment disposal training.
• Support onsite personnel with IT issue ticketing.

Benefits

• Support to achieve professional certifications and degrees.
• Accessible leadership.
• Regular company updates.
• Client networking social engagements.
• Monthly team-building activities.
• A supportive and inclusive, family-like work environment with opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level