Field Mechanic

Tennant Company • Wytheville, VA

7d • $61,600 - $92,400 • Onsite

About The Position

Tennant Company is hiring a Field Mechanic to service Tennant cleaning equipment and similar competitor models at customer facilities. The role involves diagnosing equipment issues and performing preventive maintenance, troubleshooting, and repairs to restore equipment operation. Equipment may be battery-powered, engine-powered, or robotic.

The Field Mechanic owns and plans service activities within an assigned territory, communicates with customers about service expectations, timelines, billing, and future needs, and maintains accurate records. The role also involves keeping company property organized and clean, following safety protocols, and collaborating with internal service and sales partners.

This position is based in Wytheville, Virginia, and follows a Monday–Friday schedule. The posted salary range is $61,600–$92,400. Tennant provides a company service vehicle, phone, tablet, uniforms, specialty tools, and comprehensive training.

Requirements

• High school diploma or equivalent.
• Valid driver's license and compliance with Tennant Company driving policy requirements.
• At least 3 years of experience troubleshooting and repairing combustion engines (LP, diesel, or gas).
• At least 3 years of experience troubleshooting and repairing mechanical and electrical systems.
• At least 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.
• At least 3 years of experience using a personal computer, MS Office Suite, and email.
• Ability to lift 60 pounds; items over 60 pounds require assistance. Occasional lifting of items up to 90 pounds may be required.
• Ability to frequently sit, stand, twist, reach, push, pull, bend, stoop, kneel, or squat.
• Ability to drive a van to customer sites daily, including frequent driving of 3 or more hours per day.

Nice To Haves

• Vocational schooling in automotive, diesel, or electrical fields.
• Experience working on mobile equipment such as forklifts or heavy equipment.
• Previous experience working directly with customers.

Responsibilities

• Perform preventive maintenance on customer-owned Tennant products and similar competitor models.
• Troubleshoot and repair mechanical, electrical, hydraulic, and combustion-engine problems.
• Plan daily service schedules within an assigned territory and contact customers to schedule service activities.
• Communicate with customers about service expectations, estimated timelines, billing, and future service needs.
• Create and maintain records of service activities and business reporting documentation.
• Keep Tennant Company property clean and organized, including the company vehicle, tools, parts, inventory, and equipment.
• Follow safety protocols and use appropriate personal protective equipment.
• Collaborate with sales, customer service, technical assistance, field service support, and other technicians.

Benefits

• Performance-based incentives.
• Medical plan options.
• 401(k) with a 100% match up to 6%.
• Paid vacation time.
• Up to 8 paid company holidays and 3 personal holidays per year.
• Dental coverage.
• Vision coverage.
• Wellness rewards.
• Family support programs.
• Company-paid disability insurance.
• Company-paid life insurance.
• Employee Assistance Program.
• Company service vehicle.
• Cell phone and tablet.
• Uniforms.
• Specialty tools.
• Comprehensive training program, including ride-along, virtual, and factory-based training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED