Field Mechanic

Tennant Company • San Antonio, TX

7d • $55,440 - $83,160

About The Position

Tennant Company is hiring a Field Mechanic for its Service team in San Antonio, Texas. The company is a global cleaning equipment manufacturer focused on developing innovative and sustainable solutions. Its service technicians work at customer facilities to maintain, troubleshoot, and repair Tennant products and similar competitor models, including battery-powered, engine-powered, and robotic equipment.

The Field Mechanic performs preventative maintenance and resolves equipment problems by troubleshooting and repairing mechanical, electrical, hydraulic, and combustion engine systems. The role involves managing a service territory and daily schedule, coordinating service visits with customers, communicating service expectations and estimates, and documenting service activities. The employee also maintains company property, follows safety protocols, and collaborates with internal teams and other technicians.

The position is scheduled Monday through Friday. Compensation is listed as $55,440–$83,160. Tennant provides a company service vehicle, phone, tablet, uniforms, specialty tools, and comprehensive training.

Requirements

• High school diploma or equivalent.
• Valid driver's license and compliance with Tennant Company driving policy requirements.
• At least 3 years of experience troubleshooting and repairing combustion engines (LP, diesel, or gas).
• At least 3 years of experience troubleshooting and repairing mechanical and electrical systems.
• At least 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.
• At least 3 years of experience using a personal computer, MS Office Suite, and email.
• Ability to lift 60 pounds; items over 60 pounds require assistance, and the role may occasionally require lifting up to 90 pounds.
• Ability to frequently sit, stand, twist, reach, push, pull, bend, stoop, kneel, or squat.
• Ability to drive a van to and from customer sites daily, including frequent driving of 3 or more hours per day.

Nice To Haves

• Vocational schooling in automotive, diesel, or electrical fields.
• Experience working on mobile equipment such as forklifts or heavy equipment.
• Previous experience working directly with customers.

Responsibilities

• Perform preventative maintenance and troubleshoot and repair mechanical, electrical, hydraulic, and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Manage the assigned territory and plan the daily schedule, including contacting customers to schedule service activities.
• Communicate with customers about service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of service activities and business reporting documentation.
• Maintain the cleanliness and organization of company property, including the company vehicle, tools, parts, inventory, and equipment.
• Follow safety protocols and use proper personal protective equipment.
• Collaborate with sales, customer service, technical assistance, field service support, and other technicians.

Benefits

• Performance-based incentives.
• Comprehensive benefits package eligible from the first day of employment.
• Company service vehicle.
• Cell phone and tablet.
• Uniforms.
• Specialty tools.
• Comprehensive ride-along, virtual, and factory-based training.
• 401(k) with a 100% company match up to 6%.
• Paid vacation time.
• Up to 8 paid company holidays and 3 personal holidays per year.
• Medical plan options.
• Dental and vision coverage.
• Wellness rewards.
• Family support programs.
• Company-paid disability and life insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED