Field Mechanic

Tennant Company • Virginia Beach, VA

8d • $61,600 - $92,400 • Onsite

About The Position

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

Requirements

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements
• Minimum of 3 years of experience troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
• Minimum of 3 years of experience troubleshooting and repairing mechanical and electrical systems
• Minimum of 3 years of experience using hand and power shop tools, equipment, and diagnostic devices
• Minimum of 3 years of experience using a personal computer, MS Office Suite, and email

Nice To Haves

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
• Previous experience working directly with customers

Responsibilities

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Benefits

• Competitive Salary
• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training
• Monday-Friday schedule; work-life balance
• Multiple medical plan options
• 401(k) with a 100% match up to 6%
• Paid vacation time
• Up to 8 paid company holidays and 3 personal holidays per year
• Dental and vision coverage
• Wellness rewards
• Robust family support programs
• Company-paid disability and life insurance
• Full Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED