Field Mechanic

Tennant Company • San Antonio, TX

6d • Onsite

About The Position

Tennant Company is hiring a Field Mechanic to maintain, troubleshoot, and repair cleaning equipment at customer facilities. The role diagnoses equipment issues and determines the work needed to return equipment to service, providing customers with quality communication and craftsmanship. Equipment serviced includes battery-, engine-powered, and robotic Tennant products, as well as similar competitor models.

The Field Mechanic manages a territory and plans daily service activities, including contacting customers to schedule work and communicating service expectations, estimated timelines, billing, and future service needs. The position involves maintaining service and business records, keeping company property organized and clean, following safety protocols and using appropriate PPE, and collaborating with internal support teams and other technicians.

The schedule is Monday through Friday. The listed pay range is $55,440–$83,160. Tennant provides a company service vehicle, phone, tablet, uniforms, specialty tools, and comprehensive training, including ride-along, virtual, and factory-based training.

Requirements

• High school diploma or equivalent.
• Valid driver's license and ability to meet Tennant Company driving policy requirements.
• At least 3 years of experience troubleshooting and repairing combustion engines (LP, diesel, or gas).
• At least 3 years of experience troubleshooting and repairing mechanical and electrical systems.
• At least 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.
• At least 3 years of experience using a personal computer, Microsoft Office Suite, and email.
• Ability to lift 60 pounds; assistance should be provided for items weighing over 60 pounds.
• Ability to occasionally lift items weighing up to 90 pounds.
• Ability to sit, stand, twist, reach, push, pull, bend, stoop, kneel, or squat frequently or daily.
• Ability to drive a van to and from customer sites daily, including frequent driving periods of 3 or more hours.

Nice To Haves

• Vocational schooling in automotive, diesel, or electrical fields.
• Experience or knowledge working on mobile equipment such as forklifts or heavy equipment.
• Previous experience working directly with customers.

Responsibilities

• Perform preventative maintenance and troubleshoot and repair mechanical, electrical, and hydraulic systems, as well as combustion engine problems, on customer-owned Tennant products and similar competitor models.
• Manage the assigned territory and plan daily work, including contacting customers to schedule service activities.
• Communicate with customers about service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of service activities and business reporting documentation.
• Keep Tennant Company property clean and organized, including the company vehicle, tools, parts, inventory, and equipment.
• Follow safety protocols and use appropriate personal protective equipment.
• Collaborate with sales, customer service, technical assistance, field service support, and other technicians.

Benefits

• Performance-based incentives.
• Comprehensive benefits package with multiple medical plan options, eligible on the first day of employment.
• 401(k) with a 100% company match up to 6%.
• Paid vacation time.
• Up to 8 paid company holidays and 3 personal holidays per year.
• Dental and vision coverage.
• Wellness rewards.
• Family support programs.
• Company-paid disability and life insurance.
• Employee Assistance Program.
• Company service vehicle, cell phone, and tablet.
• Uniforms and specialty tools.
• Comprehensive training, including ride-along, virtual, and factory-based training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED