Field Mechanic

Tennant Company•Quakertown, PA
•$30 - $44•Onsite

About The Position

Tennant Company is hiring a Field Mechanic to maintain, troubleshoot, and repair Tennant cleaning equipment and similar competitor models at customer facilities. The technician diagnoses equipment issues and determines the work needed to return equipment to service, providing customers with clear communication and quality workmanship. The role includes planning and managing a service territory and daily schedule, coordinating service appointments with customers, and communicating service expectations, timing, billing, and future needs. The technician documents service activities, maintains company property and equipment, follows safety protocols, and collaborates with sales, customer service, technical assistance, field service support, and other technicians. The position is based in Quakertown, Pennsylvania, and follows a Monday–Friday schedule. Compensation is listed as $44.42–$29.62 per hour. Tennant provides a company service vehicle, phone, tablet, uniforms, specialty tools, and comprehensive training.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and compliance with Tennant Company driving policy requirements.
  • At least 3 years of experience troubleshooting and repairing combustion engines (LP, diesel, or gas).
  • At least 3 years of experience troubleshooting and repairing mechanical and electrical systems.
  • At least 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.
  • At least 3 years of experience using a personal computer, MS Office Suite, and email.
  • Ability to lift 60 pounds; items weighing over 60 pounds should be assisted. Occasional lifting of up to 90 pounds may be required.
  • Ability to sit, stand, twist, reach, push, pull, bend, stoop, kneel, or squat frequently and daily.
  • Ability to drive a van to and from customer sites daily, including frequent driving of 3 or more hours per day.

Nice To Haves

  • Vocational schooling in automotive, diesel, or electrical fields.
  • Experience working on mobile equipment such as forklifts or heavy equipment.
  • Previous experience working directly with customers.

Responsibilities

  • Perform preventative maintenance on customer-owned Tennant products and similar competitor models.
  • Troubleshoot and repair mechanical, electrical, hydraulic, and combustion-engine problems.
  • Manage the assigned territory and plan daily schedules, including contacting customers to schedule service activities.
  • Communicate with customers about service expectations, timeline estimates, billing, and future service needs.
  • Create and maintain records of service activities and business reporting documentation.
  • Maintain the cleanliness and organization of company property, including the company vehicle, tools, parts, inventory, and equipment.
  • Follow safety protocols and use proper personal protective equipment.
  • Collaborate with sales, customer service, technical assistance, field service support, and other technicians.

Benefits

  • Competitive salary and performance-based incentives.
  • Benefits package eligible from the first day of employment.
  • Company service vehicle, cell phone, tablet, uniforms, and specialty tools.
  • Comprehensive training, including ride-along, virtual, and factory-based training.
  • 401(k) with a 100% company match up to 6%.
  • Paid vacation time.
  • Up to 8 paid company holidays and 3 personal holidays per year.
  • Multiple medical plan options.
  • Dental and vision coverage.
  • Wellness rewards.
  • Family support programs.
  • Company-paid disability and life insurance.
  • Employee Assistance Program.
  • Monday–Friday schedule and work-life balance.
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